Mauvette Hannah RN CCM
Summary
Qualified RN Case Manager with 30 years of nursing experience and CCM certification, dedicated to optimizing patient care through comprehensive care coordination, discharge planning, and resource management. Proven ability to assess complex cases, develop individualized care plans, and collaborate with multidisciplinary teams to achieve positive patient outcomes. Adept at patient advocacy, utilization review, and fostering strong relationships with patients, families, and healthcare professionals
Overview
17
17
years of professional experience
1
1
Certification
Work History
RN Case Manager
Nashville General Hospital
03.2024 - Current
- Conduct comprehensive assessments of patients' psychosocial, medical, and discharge needs, including resource availability
- Develop and implement individualized care plans in collaboration with the patient, family, and the healthcare team
- Coordinate the discharge process, ensuring a smooth transition to the next level of care, whether it's home, rehabilitation, or another facility
- Identify and secure necessary resources, including community services, to support the patient's recovery and well-being
Infection Preventionist
Green Hills Center for Rehabilitation and Healing
09.2023 - 03.2024
- Provide advice for all staff members regarding the management of infectious patients/residents and other infection prevention issues
- Provide recommendations regarding the prevention and control of infection on a 24-hour basis
- Cooperate with the county and state department of health regarding infectious and communicable disease reporting
- Oversee the antibiotic stewardship program and monitor residents' antibiotic use
- Ensure the completion of audits regarding the implementation of and compliance with selected policies
- Provide education and training for all staff members and independent practitioners regarding the prevention of HAIs
Infection Preventionist
Life Care of Old Hickory Villages
01.2023 - 07.2023
- Collaborate with the facility leadership and the medical director to develop, implement, and evaluate the annual infection prevention goals and action plan
- Partner with facility leaders, physicians, and local, state, and national agencies on activities related to infection prevention
- Establish a facility-wide system for the prevention, identification, investigation, and control of infections of residents, staff, and visitors, including surveillance designed to identify possible communicable diseases or infections before they spread
- Conduct outbreak investigations
- Maintain a system for reporting possible incidents of communicable diseases to local, state, or national agencies as required
- Oversee the antibiotic stewardship program and monitor residents' antibiotic use
- Assess the need for, develop, and present IPCP in-service education for individual departments, general orientation, and annual review as needed
RN Case Manager
BlueCross BlueShield of Tennessee
10.2019 - 09.2021
- Managing member care and progress for cases with multiple levels of risk.
- Supporting utilization management functions for more complex and nonroutine cases as needed.
- Serving as a liaison between members, providers and internal/external customers in coordination of health care delivery and benefits programs.
- Overseeing highly complex cases identified through various mechanisms to ensure effective implementation of interventions, and to ensure efficient utilization of benefits.
- Performing the essential activities of case management: assessment, planning, implementation, coordinating, monitoring, outcomes and evaluation.
Acute Dialysis Nurse
DCI Dialysis Acute Hospital Services
08.2017 - 05.2019
- Collaborate care with Nephrologist for Acute Renal Failure and ESRD patients
- Skilled in using Prisma machine for CRRT and Plasmapheresis treatments
- Monitor patient response throughout treatment and respond accordingly
- Document, verify, and ensure proper implementation and discontinuation of Hemodialysis treatments according to protocol, monitoring treatments and adjusting when indicated.
Clinical Coordinator
Vanderbilt Dialysis Clinic (Fresenius)
07.2015 - 08.2017
- Routinely observe and guide direct patient care staff for appropriate technique and adherence to facility policies and procedures
- Maintain overall shift operation in a safe, efficient, and effective manner
- Assist with the interviewing of potential direct patient care staff as requested
- Attend and participate in monthly Quality Assurance meetings
- Responsible for Anemia management and Bone and Mineral management
- Create and maintain employee schedules and daily floor schedules
- Responsible for ordering medications and supplements for the clinic
- Responsible for obtaining prior authorizations and medication refills for patients
Supervisor, Clinical Operations – Village Health
DaVita
06.2013 - 06.2015
- Manage and oversee Village Health Disease Management program in Tennessee Call Center including risk management, quality initiatives, outcomes and performance measurements
- Provide leadership and direction to ensure safe, efficient, therapeutic, and ethical patient care, teammate efficiency and productivity, and positive teammate relations
- Complete performance development reviews, review and approve timecards, track overtime, attendance and PTO
- Renal Case Manager – Village Health
- Telephonically manage care for 170 CKD and ESRD patients
- Educate patients on disease management and healthy lifestyle choices
- Assist patients in setting and completing health care goals
- Work collaboratively with patients, providers, nurses and dieticians to prevent hospitalizations
- Chronic Dialysis Charge Nurse
- Perform patient assessments, obtain vital signs and appropriate data; administer medications and intravenous solutions
- Coordinate vaccination program: monitor lab and administer meds to all patients and staff
- Document, verify, and ensure proper implementation and discontinuation of Hemodialysis treatments according to protocol, monitoring treatments and making adjustments when indicated
- Titrate doses of Epogen, Zemplar, and IV Iron based on lab values and unit protocol
Acute/Chronic Dialysis Nurse
St. Mary's Medical Center
11.2011 - 06.2013
- Skilled in using Fresenius 2008H and 2008K Machine with CRRT capabilities and Prisma CRRT Machine
- Document, verify, and ensure proper implementation and discontinuation of Hemodialysis treatments according to protocol, monitoring treatments and making adjustments when indicated.
- Assess laboratory results in relation to dialysis orders, contact M.D. for further orders as needed
- Able to attach DI Tanks to water source correctly, can set and operate meter properly, perform water tests correctly: PH, Chlorine/Chloramines, Residual bleach, knows and understands procedure for DI tank exchanges.
Clinical Manager/Acute Nurse/Chronic Nurse
Fresenius Medical Care
02.2008 - 11.2011
- Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.
- Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care, including catheter reduction and adherence to treatment regime.
- Responsible for strong Medical Director and physician relationships and facilitating staff relationships with physicians
- Participates in Governing Body, Schedule and coordinate CQI meetings with physicians
- Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals
- Reviews and approves facility payroll; Reviews profit and loss statements with Area Manager
- Responsible for supporting and driving quality standards through meeting all ESRD regulatory requirements and the practice of Quality Assessment and Improvement (QAI)
- Implement quality goals and develops facility specific action plans in order to achieve quality standards.
- Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the facility
- Monitor patient response throughout treatment and respond accordingly
- Document, verify and ensure proper implementation and discontinuation of hemodialysis treatments according to protocol, monitoring treatments and making adjustments when indicated
Education
Associate Degree - Nursing
Tennessee State University School of Nursing
Nashville, TN01.1994
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
Certification
- State of Tennessee, Active #RN 0000101763
- American Heart Association Healthcare Provider, CPR Current
- Commission for Case Manager Certification, Current
Timeline
RN Case Manager
Nashville General Hospital
03.2024 - Current
Infection Preventionist
Green Hills Center for Rehabilitation and Healing
09.2023 - 03.2024
Infection Preventionist
Life Care of Old Hickory Villages
01.2023 - 07.2023
RN Case Manager
BlueCross BlueShield of Tennessee
10.2019 - 09.2021
Acute Dialysis Nurse
DCI Dialysis Acute Hospital Services
08.2017 - 05.2019
Clinical Coordinator
Vanderbilt Dialysis Clinic (Fresenius)
07.2015 - 08.2017
Supervisor, Clinical Operations – Village Health
DaVita
06.2013 - 06.2015
Acute/Chronic Dialysis Nurse
St. Mary's Medical Center
11.2011 - 06.2013
Clinical Manager/Acute Nurse/Chronic Nurse
Fresenius Medical Care
02.2008 - 11.2011
Associate Degree - Nursing
Tennessee State University School of Nursing
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