Taylor Steele, CSM

• Led enterprise operational transformation initiatives across HR, compliance, and financial systems.
• Reconstructed multi-year financial records, restoring 100% data integrity to support executive decision-making and strategic planning.
• Designed and implemented a centralized knowledge management system to standardize HR documentation, policies, and operational processes.
• Established governance frameworks to improve cross-departmental program visibility and executive reporting.
• Spearheaded enterprise risk management and OSHA compliance initiatives across multiple operational sites.

Facilitated Agile delivery within a SAFe Agile Release Train supporting enterprise technology initiatives and cross-functional product teams.

• Led Agile program execution through sprint planning, backlog management, daily stand-ups, sprint reviews, and retrospectives.
• Coordinated cross-team dependencies and delivery timelines with product managers, engineers, business analysts, and program leadership.
• Improved team transparency through customized Scrum boards and enhanced reporting practices.
• Coached cross-functional teams on Agile principles and continuous improvement practices.
• Facilitated conflict resolution and team collaboration to maintain healthy team dynamics and delivery momentum.
• Identified workflow bottlenecks and improved resource allocation to accelerate delivery timelines.
• Strengthened collaboration between development and operational teams to streamline release cycles.

Directed operational strategy and organizational growth for a multi-division company with more than 70 employees and $10M in annual revenue.

• Partnered with executive leadership to define organizational strategy and oversee implementation across multiple business units.
• Led cross-departmental initiatives spanning HR operations, finance, technology, and operational process improvement.
• Built and managed high-performing teams across multiple departments while mentoring emerging leaders.
• Implemented digital workflow systems and paperless dispatching, reducing manual administrative processes by 90%.
• Developed and implemented operational policies, governance frameworks, and communication processes to support company growth.
• Managed financial planning activities including budgeting, accounts payable/receivable oversight, and account reconciliation.
• Oversaw multiple strategic initiatives simultaneously by coordinating resources, resolving operational issues, and ensuring progress toward business goals.
• Facilitated workshops, strategic planning sessions, and leadership meetings to align teams around organizational priorities.
• Established a strong company culture focused on collaboration, accountability, and continuous improvement.