Maverick Mun-Takata
Honolulu,HI
Summary
Background includes customer service, training and restaurant work in diverse environments. Adept at multitasking in fast-paced environments to meet customer needs and support team members. Well-versed in all beverage types and specialty preparations. Dedicated to providing memorable experiences to build loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business.
Overview
3
3
years of professional experience
Work History
Barista Trainer
STARBUCKS COFFEE COMPANY
10.2016 - 05.2019
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Taught proper procedures and strategies for success to new employees.
- Trained new employees in groups and in one-on-one scenarios.
Education
Associate of Arts - Business Administration
Kapiolani Community College
Honolulu05.2024
Skills
- Employee Performance Management
- Sales Proficiency
- Leadership Experience
- Sales Expertise
- Complaint Handling
- Cash Handling
Affiliations
- American Marketing Association at UH Manoa
Timeline
Barista Trainer
STARBUCKS COFFEE COMPANY
10.2016 - 05.2019
Associate of Arts - Business Administration
Kapiolani Community College
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