Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Languages
Timeline
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Maverick Gutierrez

Miami

Summary

High-performing Uber Driver bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence.

Overview

1
1
Certification

Work History

Uber Partner

Uber
11.2023 - Current
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Adhered to all safety regulations and traffic laws while driving.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Followed designated routes and schedules while operating vehicles.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
  • Followed applicable traffic regulations and traffic laws.
  • Collaborated with fellow Uber Partners in sharing tips and best practices for efficient operations within the rideshare community.
  • Updated knowledge of local landmarks and destinations to provide accurate directions to passengers when needed.
  • Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Planned routes based on knowledge of local areas, GPS information, and customer preferences.
  • Increased efficiency with effective route planning and GPS navigation usage.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Learned and adapted quickly to new technology and software applications.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed strong communication and organizational skills through working on group projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Accepted and processed fares.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Responded to passenger concerns and complaints politely and professionally.
  • Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
  • Processed payments for rides and provided accurate change when necessary.
  • Responded with ease to sudden changes in routes and schedules.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Supported local businesses through promoting their services during relevant conversations with passengers.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
  • Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
  • Provided safe transportation for passengers, adhering to traffic laws and regulations.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
  • Monitored traffic patterns and adjusted routes to minimize travel time.
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Continuously improved driving skills through participating in training sessions offered by Uber or other resources such as defensive driving courses.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Developed deep knowledge of local routes and area destinations.
  • Observed passengers during the journey and reported any suspicious behavior.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Maintained a high driver rating through excellent communication and navigational skills.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Utilized technology effectively for managing ride requests, payments, and tracking trip progress.
  • Remained calm and poised in emergent situations.
  • Pointed out landmarks and other points of interest to passengers.
  • Communicated with passengers regarding estimated time of arrival.
  • Built rapport with passengers through friendly conversation and attentive listening.
  • Delivered passengers to destinations safely and on time.
  • Inspected vehicles to confirm safe and fully-functioning working condition.
  • Displayed adaptability in navigating various driving conditions and environments, ensuring passenger safety at all times.

Education

Associate of Arts - Exercise Science

Miami Dade College
Miami, FL
12.2023

High School Diploma -

Pinecrest Preparatory Academy Charter High School
Miami, FL
06.2021

Skills

  • Knowledge of local area
  • Transportation Coordination
  • Driving Safety
  • Communication and Interpersonal Skills
  • Safe Driving Practices
  • Safe Driver Training
  • Passenger transportation
  • Passenger safety management
  • Understands local routes
  • Valid Driver's License
  • Minor Vehicle Repairs
  • Vehicle inspections
  • Safe Driving
  • GPS and route planning
  • Customer Engagement
  • Dependable and Trustworthy
  • Defensive Driving Practices
  • Florida Driver's License
  • Customer Support
  • Flexibility
  • Vehicle Maintenance
  • Strong Working Relationships
  • Behavior Management
  • Student Behavior Management
  • Dependable and reliable
  • Licensing Requirements
  • Situational Awareness
  • Schedule Management
  • Vehicle Inspection
  • Safety Equipment Verification
  • Proficient in Microsoft Office
  • Safety Management
  • Exterior Washing and Polishing
  • Defensive Driving
  • Google Maps
  • Vehicle systems maintenance
  • Passenger Reviews or Endorsements
  • School Bus Policies
  • Emergency Response
  • Safety-focused
  • Strong navigation
  • Customer Relationships
  • Schedule Coordination
  • Passenger Assistance
  • Hotel and Restaurant Recommendations
  • Traffic Laws and Regulations
  • Insurance Requirements
  • Attention to Detail
  • Passenger Safety
  • Map Reading
  • Efficiency and Time Management
  • Clean Driving Record
  • Tires and Brakes Inspections
  • Time, Mileage, and Fuel Tracking
  • Federal and State Driving Regulations
  • Fluent in English
  • Time Management
  • GPS Navigation
  • Student Interaction
  • Customer Service
  • Cleanliness
  • Effective communication skills
  • Ability to Lift 50 Pounds
  • Customer-Oriented
  • Special Needs Passengers

Certification

  • Licensed ISSA Personal Trainer - Current

Hobbies

Boxing

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Uber Partner

Uber
11.2023 - Current

Associate of Arts - Exercise Science

Miami Dade College

High School Diploma -

Pinecrest Preparatory Academy Charter High School
  • Licensed ISSA Personal Trainer - Current
Maverick Gutierrez