MAVIS ADDOBEA
Malden,MA
Summary
Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
10
10
years of post-secondary education
8
8
years of professional experience
Work History
Registered Nurse
Dexter Healthcare
Malden, MA
06.2021 - Current
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Monitored patient reactions to drugs and carefully documented findings.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Customer Service Representative
Lowes Home Improvment
Saugus, MA
03.2015 - 06.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Regularly exceeded daily sales and product add-on quotas.
Sell Associate
Burlington Coat Factory
Revere, MA
09.2013 - 03.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Achieved perfect attendance and on-time record.
Education
Bachelor of Science - Nursing
Simmons University
Boston, MA 09.2015 - 08.2019
Bachelor of Science - Technology Education
University of Education
Winneba - Kumasi Campus 09.2009 - 05.2013
Associate of Science - Teacher Education
Presbyterian Teacher Training College
Akuapem, Ghana. 09.2001 - 05.2004
Skills
Physical assessments
undefinedTimeline
Registered Nurse
Dexter Healthcare
06.2021 - Current
Bachelor of Science - Nursing
Simmons University
09.2015 - 08.2019
Customer Service Representative
Lowes Home Improvment
03.2015 - 06.2021
Sell Associate
Burlington Coat Factory
09.2013 - 03.2015
Bachelor of Science - Technology Education
University of Education
09.2009 - 05.2013
Associate of Science - Teacher Education
Presbyterian Teacher Training College
09.2001 - 05.2004
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