Mavis Chang
New York,NY
Summary
Professional service worker with experience in fast-paced hospitality environments. Skilled in maintaining cleanliness, supporting waitstaff, and ensuring timely table turnover. Strong team player with focus on efficient service and adaptability to changing needs. Reliable, organized, and committed to delivering quality results for exceptional guest experience.
Overview
11
11
years of professional experience
Work History
Busser
Carmine's Creative Italian Cuisine
New York, NY
03.2022 - 02.2026
- Greeted customers with a fresh basket of bread, butter, olive oil.
- Maintained cleanliness of dining areas and service stations to ensure a welcoming atmosphere.
- Collaborated with kitchen staff to expedite food preparation and maintain timely service flow.
- Reset and cleaned tables quickly to prepare for new customers.
- Filled up my station to make sure i had silverware, plates, cups, table cloths.
- Switched plates and packed up any food that was on the table to have open space for the following food course that was to come out.
Front of House Server
Wagamama - Asian Fusion British Cuisine
New York, NY
10.2018 - 03.2020
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty
- Memorized over 30 menu items and rotating specials in order to customize recommendations to guests
- Talking food and beverage orders and accurately entering into the ordering system
Server and Seat Leader
Lotus Blue - Chinese Restaurant & Bar Lounge
New York, NY
10.2017 - 10.2018
- Demonstrated genuine hospitality while greeting guest and leading seats
- Buss, clear, cleaned and set tables when support staff is backed up
- Filled in for bartender as needed
Server
Hunan Fusions - Chinese Restaurant & Bar Lounge
Omaha, NE
09.2016 - 02.2017
- Served guests efficiently, handling busy times with ease, professionalism, and smiles
- Guided guest orders and handled customer service requests
- Quickly entered food and beverage orders into the POS system to ensure accurate preparation of product
Staff Supervisor
Sushi One - Japanese Sushi Restaurant
Bartlesville, OK
08.2015 - 07.2016
- Trained and led staff team and gave guidance to provide better serving experience
- Oversaw staff team and proactively prepared for large parties and reservations
- Actively maintained friendly relations with regular customer
Education
Bachelor of Arts - Photo Graphic and Digital Publishing
Shin Hsin University
Taipei, Taiwan06.2011
Skills
- Languages: English, Mandarin, Taiwanese Dialect
- Team collaboration
- Professional appearance
- Time management
- Point of Sale System
- Order Delivery Preparations
- Menu Memorization
- Hospitality Service Expertise
- High Volume Dining
- Cash Register
Timeline
Busser
Carmine's Creative Italian Cuisine
03.2022 - 02.2026
Front of House Server
Wagamama - Asian Fusion British Cuisine
10.2018 - 03.2020
Server and Seat Leader
Lotus Blue - Chinese Restaurant & Bar Lounge
10.2017 - 10.2018
Server
Hunan Fusions - Chinese Restaurant & Bar Lounge
09.2016 - 02.2017
Staff Supervisor
Sushi One - Japanese Sushi Restaurant
08.2015 - 07.2016
Bachelor of Arts - Photo Graphic and Digital Publishing
Shin Hsin University