Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
Generic

Mavis Sanchez Scholes

Eugene,OR

Summary

Self-motivated, innovative, passionate professional looking to expand experience and knowledge in related field by obtaining employment with desired organization and/or company. To strengthen organization or company with lived experience, personal, and professional work ethics associated with career experience and higher learning knowledge.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Director of Equity and Culture

Planned Parenthood of Southwestern Oregon
Eugene, OR
10.2021 - Current
  • Direct the development and implementation of strategies to build and maintain a positive company culture, expand access to marginalized patients, and increase staff retention.
  • Create and manage programs that improved employee engagement, morale, and job satisfaction.
  • Develop policies for organizational values, diversity, inclusion, and equity initiatives.
  • Facilitate team-building activities to foster relationships among staff members.
  • Organized cultural events to promote collaboration within departments and across teams.
  • Promoted trust in management through transparent communication with employees.
  • Provided feedback on performance reviews to ensure fairness in evaluations.
  • Researched best practices for fostering organizational culture change.
  • Advised senior leadership on issues related to creating a healthy work environment.
  • Conducted surveys to measure employee satisfaction levels on an ongoing basis.
  • Business partner with Human Resources department to recruit new talent based on cultural adds.
  • Monitor trends in workplace culture and identified potential risks or opportunities.
  • Collaborate with external stakeholders such as community leaders or non-profits.
  • Maintain awareness of legal regulations related to employment law compliance.
  • Coordinate meetings between executive leadership and staff representatives.
  • Develop plans for responding quickly when conflicts arise within the workplace.
  • Create presentations about our organization's values for internal use or recruitment purposes.
  • Actively participated in professional networks dedicated to promoting cultural excellence.
  • Enhance employee welfare by adhering to established procedures for duration of investigations and disciplinary actions.
  • Development and implementation of Equitable Hiring Best Practices.
  • Development and implementation of comprehensive strategies to improve operational processes and organizational efficiency.
  • Cultivate and maintain relationships to promote positive work culture.
  • Guided and motivated staff to drive maximum performance.
  • Supported life-work balance to improve staff morale.
  • Lead PPSO’s diversity and inclusion efforts for staff, including implementation of strategy, best practices, department enhancements, initiatives, and training.
  • Design training and strategic initiatives on cultural humility, intersectionality, trauma informed care, culturally responsive care, gender differences, disability, anti-sexual harassment, and other topics intended to increase awareness and support of racial equity and inclusion values while maintaining compliance with applicable state and federal laws.
  • In collaboration with leadership, engagiing staff at all levels of the affiliate to build a welcoming and inclusive culture for all. Assessing potential barriers and developing strategies focused on recruiting and retaining a diverse workforce.
  • Partner with leadership to create PPSO’s Action and Accountability Plan, ensuring the plan integrates existing initiatives from PPSO’s overall strategic plan.
  • Collaborate with leadership to build internal engagement and accountability for diversity, equity and inclusion at all levels and organizational practices, including recruitment, retention,succession planning, policies and procedures, performance management, business objectives, contracting, etc.
  • Direct affiliate-wide equity and inclusion programming.
  • Responsible for the implementation of DEI education sessions for leaders and staff, race-based caucus/affinity spaces as well as racial healing spaces, on an ongoing basis.
  • Training internally and externally, as appropriate, on topics such as diversity and inclusion, racial equity, LGBTQ inclusivity, customer service, and leadership and management topics such as giving feedback and change management.
  • Cultivate and maintain effective partnerships with diverse external organizations, other relevant organizations, thought leaders, partners and vendors to inform the affiliate's strategy for equity work and other diversity and inclusion objective.
  • Provide on-site coaching for supervisors and staff related to DEI, leadership, and professional development.
  • Develop and maintain system for evaluating, tracking, and documenting the effectiveness of all DEI efforts across the organization; capture and analyze metrics that will assist in the design of PPSO’s DEI department; recognizes trends.
  • Work creatively and continuously to create opportunities for people most impacted by inequalities to participate in solution development.
  • Support the development of PPSO’s health equity goals and objectives
  • Serves as the chair of the affiliate’s Solidarity Action Committee.
  • Oversee the development and maintenance of the Committee for Action and Solidarity that includes a membership selection process, role responsibilities, accountability plan and subcommittee development.
  • Partner with Leadership Team, Managers Team, Chief People and Innovation Officer, and attend leadership team meetings each month.
  • Monitor, facilitate and/or support the portfolio of strategic projects and programs DEI owns and/or participates in.
  • Work collaboratively with the HR Team and external partners to develop and implement DEI initiatives to attract, retain and promote a diverse workforce and promote inclusiveness.
  • Work collaboratively with education, patient services, and HR, to create a culture that embraces diversity and promotes inclusion and equity as an integral part of operations and patient services.
  • Qualitative and qualitative review of feedback from patient experience data to create strategies for improved experiences and visit satisfaction for BIPOC, LGBTQIA+ people, and individuals experiencing visible and invisible disabilities and barriers to access healthcare.
  • Develop and lead a program to train and educate the staff. Lead training and identify internal trainers (including Educators,Committee for Action and Solidarity members, Training Manager, and other leaders) to participate in curriculum.
  • Partner to integrate DEI initiatives with patient care, ensuring a lens of equity on access and inclusive clinic practices, while focusing on quality, safety, and trauma-informed care of services for all patients.
  • Partner and influence creative direction with the External Affairs Director to identify, develop, and foster relationships with relevant organizations, thought leaders, partners and vendors, while positioning the organization with the appropriate networking and partnering opportunities for business and diversity objectives, ensuring historically and systemically excluded groups are centered in partnership efforts.
  • Developing, coordinating, delivering, and evaluating programs to improve the employee experience.
  • Assist with employee relations to include discrimination and bias investigation process
  • Acts as a partner to the Human Resources team for staff advocacy
  • Support and developments training specific to Oregon employee rights and employer responsibilities.
  • Collaborate across functions to address concerns and implement initiatives to drive change.
  • Communicates requests for ongoing training and in-service needs as needed; communicates with and educates PPSO leaders regarding DEI policies and procedures.

Diversity, Equity and Inclusion Manager

Planned Parenthood of Southwestern Oregon
Eugene, OR
10.2021 - 11.2023
  • Coached, mentored and trained team members in order to improve their job performance.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Provided leadership during times of organizational change or crisis situations.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Developed and implemented a comprehensive Inclusion and Diversity Program to ensure equal opportunities in the workplace.
  • Conducted research on industry best practices related to diversity and inclusion initiatives.
  • Provided training sessions for managers and employees regarding the importance of diversity and inclusion in the workplace.
  • Organized events such as workshops, seminars, forums, networking events. to promote diversity awareness.
  • Assisted with recruiting activities such as interviewing candidates from diverse backgrounds.
  • Created presentations about the benefits of an inclusive work environment for leadership teams.
  • Coordinated with internal stakeholders to ensure that all programs are effectively communicated throughout the organization.
  • Analyzed data collected through surveys or focus groups regarding employee experiences with respect to inclusion issues in the workplace.
  • Participated in committees focused on improving organizational culture around diversity topics.
  • Actively sought out feedback from staff members regarding their experience with existing programs or initiatives related to inclusion and diversity efforts within the organization.
  • Researched current trends in hiring practices related to promoting greater levels of diversity across all departments within the company.
  • Responded promptly to inquiries from staff members related to any questions they may have about inclusion or diversity initiatives.
  • Identified areas where further education may be required among staff members concerning cultural sensitivity or other relevant topics.
  • Provided guidance on addressing unconscious bias in recruitment processes or other areas of operations within the organization.
  • Scheduled meetings with employees to address concerns and grievances.
  • Drafted communications materials such as newsletters, emails, flyers., aimed at educating staff about various aspects of inclusion and diversity programs.
  • Liaised between management and employees by relaying work information, adjustments and grievances.
  • Developed employee orientation and training programs for new hires.

Diversity, Equity, and Inclusion Supervisor

Willamalane Park And Recreation District
Springfield, OR
08.2020 - 10.2021
  • Develop, manage and oversee the District's equity work plan, strategies, and procedures to advance organizational change and other initiatives that foster a culture of openness, equity, inclusion, and diversity.
  • Assist in advancing the development and implementation of the District’s DEI strategic goals and practices and engage in supportive conversations for the purposes of improving an understanding of the DEI values.
  • Continuously providing input about policy/practices from an equity lens.
  • Continues to support in assessing and implementing training needs related to diversity, equity and inclusion for all staff and tracking participation in DEI training.
  • Facilitate and aid district wide knowledge of diversity, equity and inclusion.
  • Continuously supports incorporation of metrics and prepare regular reports for the leadership and management teams, and board of directors that include evaluating and measuring diversity and cross-cultural activities and progress.
  • Create, implement and measure the staff and community readiness for DEI efforts.
  • Assist with ethical leadership training, engagement and development.
  • Continuously supports staff with discrimination complaints, claims and responsive action and resolution.
  • Active participant in the development, delivery and program management of organizational development, leadership development, change management and team effectiveness programs for Directors, leaders and individual contributors.
  • Serves as Community Engagement Liaison for minoritized communities.
  • Assist with identifying external training contacts and systems to assist staff members achieving cultural responsiveness and development.
  • Actively creating new and current DEI program curriculum and resources for staff to understand concepts surrounding anti-racist practices, LGBTQIA+ concepts, respectful communication with person experiencing visible and invisible disabilities and transformational culture change best practices.
  • Serves as Chair of the DEI Committee appointed by the Board of Directors.
  • Co-chairs three subcommittees dedicated to employee awareness, community outreach and communications, and reasonable accommodations.

District Volunteer Coordinator

Willamalane Park And Recreation District
Springfield, OR
3 2017 - 08.2020
  • Recruited, screened, placed, delegated and evaluated volunteers in all aspects of district operations
  • Served as an independent lead worker while holding primary responsibility in volunteer coordination
  • Volunteer distribution in district special events, youth programs, recreation programs, adult activity center services, park maintenance and facility operations
  • Facilitated park adoptions with local business groups and corporate businesses
  • Facilitated Eagle Scout Projects year round
  • Managed 600+ volunteers on a day to day bases
  • Recruited and secured over 300 volunteers a year
  • Created a streamlined system for effective and timely volunteer screening
  • Provided exceptional customer service internally/externally while creating an inviting experience to new and ongoing volunteers
  • Organized volunteer schedules and assignments to maximize efficiency
  • Creation of volunteer program policies, procedures, and standards
  • Analyzed data on volunteer impact, hours of contributions, volunteer retention peaks and repeat volunteerism within district operations
  • Implemented safety standards for volunteers and patrons
  • Solicited feedback from staff and volunteers to improve existing programs
  • Resolved problems and delivered solutions by collaborating with program supervisors and volunteers
  • Created a volunteer website housing all district wide volunteer opportunities in real-time allowing for exceptional customer service, high level volunteer management, volunteer recruitment and retention
  • Created a volunteer recognition program that showcased hours of service donated to the district per quarter and incentivized higher level of volunteer performance
  • Worked in collaboration with Managers, Directors, Supervisors and Coordinators serving the highest caliber of volunteer support for their perceptive programs
  • Worked in collaboration with the marketing department to produce digital and social media recruitment materials
  • Secured volunteer sponsorship in relation to cost recovery
  • Formed continuous partnerships with local business leaders, civic organizations, corporate businesses, high school honor societies, and university service groups
  • Arranged monthly speaking engagements, presentations, and outreach opportunities
  • Promoted volunteer opportunities and services
  • Implemented volunteerism in the workplace and hosted a yearly volunteer workday for staff

Mentor Program Director

A Family For Every Child
Eugene, OR
03.2014 - 12.2016
WillamalaneWillamalane
  • Recruited, screened, trained and matched community members with at-risk foster care youth
  • Scheduled and coordinated appointments with new volunteers
  • Conducted interviews within client homes from various diverse backgrounds and collected intake assessments
  • Screened new volunteers through an extensive process through AFFEC Policy
  • Managed a volunteer pool of 100+ individuals
  • Managed a case load of 100+ children and families
  • Managed the Mentor Program within the Lane, Marion, Multnomah, Washington and Clackamas Counties
  • Managed a volunteer load of 100+ individuals
  • Managed a case load of 100+ children and families
  • Supervised and managed 3-5 interns during a quarter and 1 full time staff member
  • Cultivated donors within the Mentor Program
  • Experience in writing small grants (less than 10,000)
  • Collected program data and completed data reports
  • Provided resources to volunteers and at risk families
  • Conducted background checks through the FBI and State of Oregon
  • Familiar knowledge of the National Sex Offender Check Procedure
  • Vast knowledge in Child Welfare protocols and procedures
  • Secured fund raising opportunities to support program costs
  • Assisted with the annual AFFEC Gala that secured funding for the mentor program and the agency as a whole
  • Networked between community agencies
  • Produced press releases and acted as the A Family For Every Child spokesperson
  • Made public presentations to Rotary Clubs, Lions Clubs and Faith based organizations
  • Engaged community outreach through numerous agency hosted booths, presentations and agency hosted events
  • Produced social media campaigns
  • Produced PSA's to local radio stations
  • Extensive knowledge in Salesforce.com
  • EConstantcontact.comin Constantcontact.com

Education

Bachelor of Science - Psychology

Southern Oregon University
Ashland, OR
2012

Skills

  • Culturally Responsive Leadership
  • Seasoned Strategic Planner
  • Change Agent
  • Justice, Equity, Diversity, Inclusion Advocate (JEDI)
  • Critical Thinker
  • Equity Centered Policy Development
  • Collaborative Problem solving
  • Leadership Development
  • Mentorship Program Development
  • Committee and Advisory Group Development
  • Seasoned in Community Engagement
  • Experience in Event Management
  • Experience in Donor Cultivation
  • Expertise in Customer Service
  • Excellent Attention to Detail
  • Excellent Organizational Skills
  • Integration of DEI principles within HR process, policies, procedures
  • Experienced in Bias and Discrimination Investigation Process
  • Proficient in Microsoft Office
  • Data Analysis and KPI's across Key Dimensions of Diversity
  • Training Design and Strategic Initiatives Development
  • Operations Management
  • Stakeholder Management
  • Employee Relations
  • Dispute Mediation
  • Employee Development
  • Corrective Action Planning
  • Recruitment
  • Succession Planning
  • Compensation Structuring
  • Employee Handbook Development
  • Confidential Document Control
  • Organizational Development
  • Training Needs Analysis
  • Recruitment and Hiring
  • Coaching and Mentoring
  • Forecasting Employment Needs
  • Data and Trends Analysis
  • ADP Workforce Now
  • Union Negotiations & Arbitrations
  • Hiring and Onboarding
  • Training Development
  • Leadership Training and Development
  • Equitable Hiring Best Practices
  • Applicant Tracking Systems
  • Talent Management
  • Equitable Interviewing Techniques
  • Policy Implementation
  • Marketing
  • Brand Management
  • Talent Acquisition
  • Research Proficiency
  • Procedure Implementation
  • Workforce Planning
  • Process Reviewing
  • Compliance
  • Management Support
  • Relationship Building
  • Collective Bargaining Agreement Knowledge

Volunteer Experience

  • AFSME Local 3512: Union Secretary
  • Community Alliance of Lane County: Member Board of Directors

Certification

2- Day Diversity & Inclusion Certificate Program: The Race to Disrupt Unconscious Bias in the Workplace.

Timeline

Director of Equity and Culture

Planned Parenthood of Southwestern Oregon
10.2021 - Current

Diversity, Equity and Inclusion Manager

Planned Parenthood of Southwestern Oregon
10.2021 - 11.2023

Diversity, Equity, and Inclusion Supervisor

Willamalane Park And Recreation District
08.2020 - 10.2021

Mentor Program Director

A Family For Every Child
03.2014 - 12.2016

District Volunteer Coordinator

Willamalane Park And Recreation District
3 2017 - 08.2020

Bachelor of Science - Psychology

Southern Oregon University

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Mavis Sanchez Scholes