Mavis I Brotons

17475 S Dixie HWY

Miami, FL ,33157

• Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.
• Interacts with home office billing team and payers to define billing requirements and ensures prompt payment of claims.
• Manages census activities including daily, weekly, and monthly balancing with the nursing and admissions departments.
• You will be the face of the company
• You will be the first and last person people see when they enter and leave the facility
• Responsible for Resident Trust Account for inhouse residents, to include weekly and monthly reconciliations.
• Responsible for petty cash and collections.
• Must have an understanding of Accounts Receivable.
• Must have an understanding of Accounts Payable.
• Confidentiality and privacy of all data, including patient/resident, employee and operations data.
• Supports and participates in common teamwork.
• Uses tactful, appropriate communication in sensitive and emotional situations.
• Interacts with residents, family members, staff, visitors, government agencies/personnel, etc., under all conditions/circumstances.
• PointClickCare System

17475 S Dixie HWY,

Miami, FL ,33157

• Overseeing clerical tasks, such as sorting and sending mail
• Maintaining files
• Welcoming visitors to your office
• Answering phone calls
• Taking and delivering messages
• Ensuring the office runs smoothly
• PointClickCare System

18590 S Dixie Hwy

Cutler Bay , FL , 33157

(305) 238-4901

- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments

- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists

- Collected co-payments or full payments from customers

-Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items

- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy

- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications

- Communicated with prescribers to verify medication dosages, refill authorizations and patient information

- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient

- Answered incoming phone calls and addressed questions from customers and healthcare providers

- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients

- Reviewed and verified customer information and insurance provider information

- Resolved non-routine issues like third-party billing, computer system and customer service issues

- Assisted pharmacist by filling prescriptions for 800 customers daily and responding to patient questions regarding prescription and medication-specific issues