Mawonde Bangoura
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
4
4
years of professional experience
Work History
Merch Team Member
Stone Mountain Park
1000 Robert L Lee Blvd , Stone Mountain GA
05.2023 - Current
- Assisted with inventory counts and stocking of merchandise.
- Greeted store customers and discussed needs.
- Collaborated closely with other departments to coordinate promotions, ensuring a cohesive storewide approach to sales strategies.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
- Assisted customers by answering questions about products providing knowledgeable suggestions based on their needs.
FOH Team Member
Stone Mountain Park
1000 Robert Lee Blvd , Stone Mountain GA
12.2019 - 07.2022
- Greeted customers and answered inquiries regarding menu items and specials.
- Prepared food orders efficiently while adhering to strict food safety guidelines, delivering high-quality products consistently.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Monitored food quality and freshness throughout day.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Reset tables between guests by restocking low items and wiping down surfaces.
Education
Bachelor of Science - Psychology
Albany State University
Albany, GA05.2026
Skills
- Component Assembly
- Collaboration and Teamwork
- Creativity and Innovation
- Attention to Detail
- Microsoft Office
skills
Component Assembly
Collaboration and Teamwork
Creativity and Innovation
Attention to Detail
Microsoft Office
Timeline
Merch Team Member
Stone Mountain Park
05.2023 - Current
FOH Team Member
Stone Mountain Park
12.2019 - 07.2022
Bachelor of Science - Psychology
Albany State University