Mawunyo Makebi
Fort Worth,TX
Summary
Detail-oriented team player with strong organizational skills. Proven ability to efficiently manage multiple projects while maintaining accuracy. Adept at prioritizing tasks and meeting deadlines in fast-paced environments. Committed to delivering exceptional results and exceeding expectations.
Overview
20
20
years of professional experience
Work History
Science Tutor (Biology and Chemistry)
Tarrant County College
2022.09 - Current
- Maintained positive attitude and affirmatively communicated with each student.
- Collaborated with nine teachers and administrators to determine how best to support student success.
- Worked closely with fifty students every semester on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Motivated over two hundred students with accurate feedback and positive reinforcement.
- Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
- Developed five methods to motivate and engage students in learning.
- Conducted review sessions to help students prepare for tests.
Supplemental Instructional Leader (A&P 1 and 2)
Tarrant County College
2019.08 - 2022.09
- Led three discussions and activities centered around course content each week.
- Demonstrated strong knowledge of school policies and program requirements.
- Assisted at least twenty-five students with reviewing course material and improving comprehension each week.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Arranged tutoring appointments to improve student performance, facilitate learning, and help students earn higher grades.
- Met with five faculty members twice a semester to discuss course content and progress.
- Liaised with biology department to implement program gateway courses to improve student outcomes.
Prayer Minister (Night Shift)
Trinity Broadcasting Network
2019.08 - 2022.01
- Received calls from various TBN patrons and listened to their needs and prayed for them.
- Promptly responded to inquiries and requests from prayer partners and prospective TBN listeners.
- Followed through on all critical inter-departmental escalations to increase customer retention rates.
- Delivered exceptional customer service to 35 or more customers ever day by leveraging extensive knowledge of the company and services and creating welcoming, positive experiences.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Phlebotomist
Grifols – Talecris Plasma
2017.11 - 2019.08
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Conducted venipuncture to collect specimens on forty patients each day.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Monitored patients for reactions and verified sample quality.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
Night Auditor
Sheraton Fort Worth Downtown Hotel
2016.01 - 2017.11
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Developed and maintained positive relationships with guests for satisfaction.
- Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
- Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Entered customer data into room system and updated information whenever patrons changed rooms.
Pioneer and National Director, PAIS GHANA
Global Organization
2008.01 - 2016.01
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired team thirty members and implemented mentoring program to promote positive feedback and engagement.
- Led in organizing and overseeing assignments to drive operational excellence.
- Controlled resources and assets for department activities to comply with the organization's standards.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive team relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated team performance and conveyed constructive feedback to improve skills.
Executive Personal Assistant to Head Pastor
Royalhouse Chapel International AFRICA
2004.05 - 2007.12
- Arranged domestic and international travel plans and itineraries.
- Kept detailed track of household and maintenance inventory and schedules.
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered high volume of phone calls on multiple phone lines and email inquiries.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Bachelor of Biomedical Science -
UNT Health Science Center
Fort Worth, TX08.2024
Associates of Arts -
Tarrant County College (TCC)
Fort Worth Texas01.2021
Bachelor of Science (BSc) - Economics
University of Ghana
Ghana05.2004
Skills
- Professionalism
- Multitasking
- Problem-Solving
- Attention to Detail
- Analytical and Critical Thinking
- Effective Communication
Majoraccomplishments
- Adult Mental Health First Aider - USA Certificate
- Stop The Bleed Certificate; American College of Surgeons
- Summer Academy for Health Sciences Graduate
- Professional Office Skills Training - Ladder Alliance Fort Worth
- Customer Service and Professionalism in the Workplace Certificate
- Academic Research Paper on “A New Method of Estimating Blood Loss in an Emergency Setting” Spring Semester 2022 – Tarrant County College
- Academic GPA: 4.00
- Member of Phi Theta Kappa Honor Society since 2017
- Health Science Club workshop presenter at HAPS Conference in 2019 in Portland, Oregon.
- Case Map presenter at HAPS Conference 2019.
- HAPS 2019 Scavenger Hunt Winner.
- The Mary I. Gourley (M.I.G.) Scholarship award recipient 2018
- Participant in an on-going Evaluate Undergraduate Research Experiences (ECURE) funded by NIH
Activities
- Hospital Experience at Medical City, Dallas.
- Hospital experience at hematology oncology clinic, Southlake.
- Gateway Church Prison Outreach Ministry, 2024, Present
- Volunteer at Food Bank (Open Door Church), 2023, Present
- Gateway Church Alter Ministry, 2020, Present
- Gateway Church Guest Central Volunteer, 2015, Present
- TCC Health Science Club Vice President, 2021, 2022
- TCC Health Science Club (Officer), 2019, 2021
- TCC Health Science Club (Member), 2018, 2019
- Chairperson; Parents’ Council of Child Care Associates in Tarrant County, 2015, 2017
- First Vice Chairperson of Policy Council; Child Care Associates, 2015, 2017
- Pastor in charge of Children’s Ministry; Royal House Chapel International, 2011, 2014
Timeline
Science Tutor (Biology and Chemistry)
Tarrant County College
2022.09 - Current
Supplemental Instructional Leader (A&P 1 and 2)
Tarrant County College
2019.08 - 2022.09
Prayer Minister (Night Shift)
Trinity Broadcasting Network
2019.08 - 2022.01
Phlebotomist
Grifols – Talecris Plasma
2017.11 - 2019.08
Night Auditor
Sheraton Fort Worth Downtown Hotel
2016.01 - 2017.11
Pioneer and National Director, PAIS GHANA
Global Organization
2008.01 - 2016.01
Executive Personal Assistant to Head Pastor
Royalhouse Chapel International AFRICA
2004.05 - 2007.12
Bachelor of Biomedical Science -
UNT Health Science Center
Associates of Arts -
Tarrant County College (TCC)
Bachelor of Science (BSc) - Economics
University of Ghana
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