Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Availability
Work Preference
Languages
Affiliations
Timeline
Hi, I’m

Max Anderson

Morrison,CO
Max Anderson

Summary

Dynamic professional with demonstrated leadership abilities and strong customer service skills, honed at Wind Crest Retirement Community. Adept at training and mentoring, I efficiently streamlined operations and resolved customer concerns, enhancing satisfaction. Proficient in dining service protocols and First Aid, I am committed to fostering a safe and engaging environment for all.

Overview

4
years of professional experience
6

Certifications

Work History

Grant Ranch Village Center

Lifeguard
05.2024 - Current

Job overview

  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Enhanced public relations by courteously addressing patron inquiries or concerns related to lake usage and policies.
  • Assisted in the organization and execution of special events at the lake, promoting community engagement and aquatic safety awareness.

Wind Crest Retirement Community

Server Trainer
05.2022 - 07.2024

Job overview

  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
  • Streamlined drink preparation processes with efficient bartending techniques, resulting in shorter wait times for guests.
  • Provided support during busy periods by taking on additional responsibilities such as bartending or expediting when needed.

Zumiez Retail

Retail Sales Associate
11.2021 - 02.2022

Job overview

  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Education

University of Arizona
Tucson, AZ

Bachelor of Arts from Psychology
05-2028

University Overview

  • Dean's List Fall Semester, 2024
  • Pell Grant Scholarship Scholarship Recipient
  • 3.6 GPA
  • Delta Chi Fraternity Member

Heritage High School
Littleton, CO

High School Diploma
05-2024

University Overview

  • Completed AP course in Calculus
  • 3.6 GPA
  • Spikeball Club Founder

Skills

  • Cross-Functional Collaboration
  • Skilled Verbal Communicator
  • Dining Service Protocols
  • Demonstrated Leadership Abilities
  • Efficient Task Prioritization
  • Adept at Analyzing Challenges
  • Customer service

Certification

  • Lifeguarding Certification - American Red Cross.
  • CPR/AED for the Professional Rescuer - American Red Cross.
  • First Aid Certification
  • ServSafe Food Handler's Certification
  • Training for Intervention Procedures (TIPS) Certification
  • Server Trainer Certification

Interests

  • Participate in weight training and rugby, as recreational activities to maintain physical fitness.
  • Music
  • Experimenting with different creative mediums, like mixology, bodybuilding, and music making, to expand skills and techniques.
  • Road Trips
  • Getting involved in local advocacy groups to promote positive change in the community.
  • I enjoy cooking for friends and family gatherings.
  • Creative Writing
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part TimeInternship

Work Location

On-SiteHybrid

Important To Me

Career advancementWork-life balanceFlexible work hours

Languages

Spanish
Limited Working

Affiliations

  • Delta Chi Fraternity

Timeline

Lifeguard

Grant Ranch Village Center
05.2024 - Current

Server Trainer

Wind Crest Retirement Community
05.2022 - 07.2024

Retail Sales Associate

Zumiez Retail
11.2021 - 02.2022

University of Arizona

Bachelor of Arts from Psychology

Heritage High School

High School Diploma
Max Anderson