Max Bolado
San Benito,TX
Summary
Dynamic customer service professional with experience at Club Car Wash, excelling in upselling and relationship building. Bilingual in Spanish and English, I leverage strong communication skills and adaptability to enhance customer satisfaction and retention. Proven ability to train staff and optimize service efficiency in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Car Wash Attendant
Club Car Wash
Harlingen, TX
10.2025 - Current
- Operated various car wash equipment to ensure efficient service delivery.
- Conducted thorough inspections of vehicles for signs of damage before washing.
- Maintained cleanliness and organization of work area, adhering to safety protocols.
- Assisted customers with inquiries and provided recommendations on services offered.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Contributed to increased sales by upselling additional services such as waxing and detailing.
Barista
Dutch Bros
Harlingen, TX
11.2024 - 12.2025
- Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
- Prepared high-quality beverages consistently following established recipes and presentation standards.
- Operated espresso machines, grinders, and blenders efficiently to maintain optimal workflow during peak hours.
- Trained new staff on equipment operation, beverage preparation, and customer service techniques to enhance team performance.
- Collaborated with team members to optimize drive-thru efficiency, reducing wait times and improving overall service speed.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Cashier
Whataburger
San Benito, TX
2023 - 2025
- Operated cash register efficiently to process customer transactions
- Assisted customers with inquiries and provided product information
- Maintained cleanliness and organization of checkout area
- Handled cash, credit, and electronic payments accurately
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
San Benito High School
San Benito, TX05.2024
Skills
Flexible work schedule
Bilingual Spanish/English
Strong communication skills
Teamwork and contribution
Adaptability to change
Customer Service-oriented
Customer retention
Reliability and punctuality
Relationship building
Sales techniques
Sales and upselling
Quality control
Problem-solving capacity
Time management and prioritization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Car Wash Attendant
Club Car Wash
10.2025 - Current
Barista
Dutch Bros
11.2024 - 12.2025
Cashier
Whataburger
2023 - 2025
High School Diploma -
San Benito High School