CDK Drive
Max Bravo
Automotive Finance Manager
Burlington,NC
Summary
Dynamic Automotive Finance Manager with a proven track record at Flow Companies of Burlington, LLC, excelling in regulatory compliance and adaptability. Strong attention to detail and problem-solving skills drive success. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Automotive Finance Manager
Flow Companies of Burlington, LLC
03.2021 - Current
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Enhanced dealership reputation by resolving finance-related customer complaints promptly and effectively.
- Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Increased sales team effectiveness with comprehensive training on finance options and upselling techniques.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Streamlined loan approval processes, reducing wait times for customers and increasing overall efficiency.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Reduced errors in contract documentation by implementing rigorous review process before final submission.
Sales Consultant
Asbury Automotive Group
05.2016 - 06.2020
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Forged and nurtured impactful relationships with customers to cultivate loyalty, constantly maintaining high CSI scores
Assistant Manager
CBF & Associates, Inc.
07.2011 - 05.2016
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Established QuickBooks accounting system to reflect accurate financial records.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Improved tax preparation efficiency, organized and reviewed all relevant financial documents.
Education
BBA - Business Management
Strayer University
07.2024
High School Diploma -
Western Guilford High School
06.2011
Skills
- Time management
- Problem-solving capacity
- Relationship building and management
- Client needs determination
- CRM Systems
- Strong negotiation skills
- Regulatory compliance
- Interpersonal relations
- Contract preparation
- Credit assessment
- Cash handling
- Attention to detail
Certification
Notary Public
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- When CRM systems were down, used Microsoft Excel to develop spreadsheets to be able to provide customers with accurate pricing quotes including formulas to calculate taxes and monthly payments with APR.
- Routinely recognized for flexibility and adaptability even in critical situations.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time offSoftware
Elead CRM
Microsoft Office
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
Camping
Cooking
Timeline
Automotive Finance Manager
Flow Companies of Burlington, LLC
03.2021 - Current
Sales Consultant
Asbury Automotive Group
05.2016 - 06.2020
Assistant Manager
CBF & Associates, Inc.
07.2011 - 05.2016
BBA - Business Management
Strayer University
High School Diploma -
Western Guilford High School
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