I have a strong work ethic and try not to settle for anything but my best in my personal life, and in my work ventures. I consistently strive for upward growth and mobility, and I'm happy to continue to learn and earn experience. I enjoy volunteer work and conquering my own personal goals, and I look forward to working with your company.
Overview
11
11
years of professional experience
Work History
Bartender
Greenhouse Theater
Chicago, Illinois
06.2023 - Current
Greeted customers and provided excellent customer service.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Maintained inventory of liquor, beer, wine, and other beverage items.
Provided drink suggestions to customers based on their preferences.
Performed opening and closing duties including restocking supplies.
Sales Representative
Verizon Wireless
Chicago, Illinois
03.2022 - Current
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Driver
Uber
Crystal lake, Illinois
05.2019 - 08.2021
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Delivery Driver/Barback
Georgio's Pizza & Restaurant
Crystal lake, Illinois
02.2019 - 03.2020
Delivery driving, Cleaning, POS
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Fostered positive working relationships with regular customers.
Provided excellent customer service by answering inquiries about products or services being delivered.
Assisted bartenders by stocking beer, wine, liquor, and other bar items.
Cleaned the bar area including counters, glasses, and utensils throughout shift.
Set up glassware for customers in anticipation of drink orders.
Delivery Driver
Jimmy John's
Crystal lake, Illinois
03.2018 - 01.2019
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Oversaw stocking and inventory of goods
Team Member
Dunkin Donuts
05.2016 - 01.2018
Kept work areas clean, organized and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Trained new team members by relaying information on company procedures and safety requirements.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Continuously checked products for quality assurance according to strict guidelines.
Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Pursued learning opportunities to advance knowledge and take on leadership position.
Participated in cross-functional team-building activities.
Created appealing displays for routine arrangements and special promotions.
Team Member
Spirit Halloween
, Illinois
09.2016 - 10.2016
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Instructed junior team members on protocols and procedures of each station to maximize contributions.
Lifted, stacked and transported boxes using hard cart and forklift.
Created appealing displays for routine arrangements and special promotions.
Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
Cashier
Kohl's
, Illinois
11.2015 - 01.2016
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Worked closely with shift manager to solve problems and handle customer concerns.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Team Member
Spirit Halloween
09.2015 - 11.2015
Received, processed, and stocked merchandise in accordance with store policies.
Provided customer service support to ensure satisfaction.
Organized inventory shelves for easy access and maintenance of stock levels.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Operated cash registers to process payments from customers.
Dishwasher/Restaurant Busser
Keif's Reef
McHenry, IL
03.2014 - 09.2014
Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Assisted in preparing salads and desserts when requested by chefs or supervisors.
Backed up kitchen team members during heavy work periods to maximize team coverage.
Musical Theater/Dance Education Director at Omaha Theater Company (The Rose Theater)Musical Theater/Dance Education Director at Omaha Theater Company (The Rose Theater)