Summary
Overview
Work History
Education
Skills
Timeline
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Max Cannon

Frisco

Summary

Experienced with supervising team activities, ensuring operational efficiency and smooth shift transitions. Utilizes strong communication and organizational skills to maintain high-performing team environment. Track record of effective problem-solving and conflict resolution, ensuring consistent quality and productivity.

Overview

4
4
years of professional experience

Work History

ToGo Specialist

Darden Restraunts
11.2024 - Current
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
  • Utilized strong organizational skills in arranging completed orders neatly while minimizing space consumption within the pick-up area.

Shift Lead

House of Jump
09.2021 - 11.2024
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
  • Mentored team members in professional development activities that ultimately led to promotions within the organization.

Education

High School Diploma -

Desert Hills High School
St. George, UT
12.2024

Skills

  • Customer service
  • Time management
  • Communication skills
  • Leadership
  • Guest services
  • Conflict Management
  • Team Leader
  • Training & Development
  • Safety Management

Timeline

ToGo Specialist

Darden Restraunts
11.2024 - Current

Shift Lead

House of Jump
09.2021 - 11.2024

High School Diploma -

Desert Hills High School

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Max Cannon