Summary
Overview
Work History
Education
Skills
Passions
Timeline
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Max Cramer

Grand Rapids,MI

Summary

Hardworking candidate works in commercial kitchen settings to clean and sanitize dishes and silverware. Punctual team player with positive attitude and ability to undertake orders and direction. Excellent multitasker quickly learns and masters new concepts.

Overview

2
2
years of professional experience

Work History

Prep Dishwasher

Jaku Suhsi
05.2023 - Current
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or pans items used often by kitchen staff.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Followed supervisor instructions to complete tasks on time.

Crew Team Member

Jimmy Johns Gourmet Subs
02.2023 - 04.2023
  • Worked well with teammates and accepted coaching from management team.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Delivered prompt service to prioritize customer needs.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Team Member

Burger King
03.2022 - 02.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

High School Diploma -

Portland High School
Portland, MI
04.2023

Skills

  • Telephone Reception
  • Business Correspondence
  • Client Meetings
  • Clerical Support
  • Project Management
  • Strategic Planning
  • External Communications
  • Multitasking and Time Management
  • Computers and Technology
  • Active Listening
  • Good Telephone Etiquette
  • Cultural Awareness
  • Planning and Coordination

Passions

As a queer non-binary individual myself my dream is to be able to help the LGBTQ+IA community in anyway I can Im extremely passionate about helping people around me who need assistance. Im eager to learn new skills and be able to help in anyway that I can.

Timeline

Prep Dishwasher

Jaku Suhsi
05.2023 - Current

Crew Team Member

Jimmy Johns Gourmet Subs
02.2023 - 04.2023

Team Member

Burger King
03.2022 - 02.2023

High School Diploma -

Portland High School
Max Cramer