Max Deihl
Joliet,IL
Summary
Dedicated Automotive Technician with strong vehicle diagnostics and equipment maintenance skills. Committed to ensuring safety compliance and delivering excellent customer service.
Overview
8
8
years of professional experience
Work History
Automotive Technician
Midas Auto Service
Bolingbrook, Illinois
05.2022 - Current
- Diagnosed vehicle issues using advanced diagnostic equipment and tools.
- Performed routine maintenance such as oil changes and tire rotations.
- Repaired brake systems, ensuring optimal performance and safety standards.
- Collaborated with team members to troubleshoot complex automotive problems.
- Maintained accurate records of repairs and parts used for each vehicle.
- Assisted customers in understanding repair needs and service options available.
- Ensured compliance with safety protocols during all maintenance procedures.
- Trained junior technicians on best practices and efficient repair techniques.
- Maintained a clean working environment at all times.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Performed drive ability tests on vehicles after repairs were completed.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Inspected vehicle engines and other components to identify potential issues.
- Operated a variety of shop equipment safely and efficiently.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Attended technical training courses when available to increase knowledge base.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Evaluated, repaired and aligned vehicle suspensions.
- Monitored shop equipment to maintain safe working condition.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Kept detailed records of repairs, labor involved and parts used.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Maintained certifications and completed training on systems and components.
- Adhered strictly to company policies concerning quality control standards.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Welded, soldered and fabricated parts to complete skilled services.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Adjusted headlights for proper alignment per customer request.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Conducted test drives before and after repair services.
- Reviewed work orders and discussed with supervisors.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Repaired, replaced and adjusted brakes.
- Completed standard inspections to assess wear and damage to vehicles.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Evaluated vehicle schematics to assess required parts and order accordingly.
Auto Parts Counterperson
Winners Circle
Joliet, Illinois
01.2020 - 05.2022
- Assisted customers in identifying and purchasing auto parts for various vehicles.
- Managed inventory levels, ensuring availability of popular auto parts and accessories.
- Processed customer orders accurately using point-of-sale systems and software.
- Provided expert advice on product selection, compatibility, and installation procedures.
- Maintained a clean and organized workstation to enhance customer experience.
- Trained new staff on customer service standards and product knowledge techniques.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Resolved customer inquiries and complaints efficiently to ensure satisfaction and loyalty.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Operated point of sales and parts lookup computer systems.
- Received, examined and reshelved returned parts.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Opened crates to replenish stocked items in proper aisles.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Greeted customers and provided assistance with their inquiries.
- Assisted with unloading trucks when necessary.
- Provided excellent customer service at all times by responding promptly to inquiries.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Coordinated and executed daily parts deliveries to local businesses.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Performed complimentary services, battery installation, testing and wiper installations.
- Followed standards of care and compliance per company and legal requirements.
- Answered phone calls from customers seeking product or service information.
- Processed customer orders, including entering information into a computer system and providing invoices.
- Ensured that all areas were kept clean and organized throughout the day.
General Landscaper
Corey's Landscaping
Rockdale, IL
05.2017 - 08.2019
- Operated equipment for lawn care, including mowers and trimmers.
- Installed new flower beds and shrubs according to design specifications.
- Assisted with seasonal cleanups to prepare properties for winter and spring.
- Ensured safety protocols were followed during all landscaping activities.
- Kept tools organized and maintained for efficient workflow on job sites.
- Utilized hand tools such as shovels, rakes, pruning shears, during installations or repairs.
- Loaded materials onto trucks for delivery to job sites.
- Operated and maintained mowers, edgers, trimmers, blowers, and other landscaping equipment.
- Removed debris from work site on a daily basis to maintain safety standards.
- Ensured all safety regulations were adhered to while operating machinery or working at heights.
- Collaborated with team members on large-scale projects involving multiple crews.
- Planted annuals and perennials to enhance customer's landscape designs.
- Worked with customers to develop customized plans that meet their needs and budget constraints.
- Installed various landscape features such as trees, shrubs, flowers, sod, rocks and mulch.
- Responded quickly and efficiently to customer inquiries regarding services provided.
- Transported materials between job sites using company vehicles.
- Cut and trimmed lawns using power mowers and edgers.
- Pruned trees and bushes to improve visibility and shape.
- Performed preventative maintenance to keep equipment in excellent working condition.
Education
Certificate of Technical Studies - Automotive Engineering
Napa Autotech
Naperville, IL01-2025
High School Diploma -
Plainfield Central High School
Plainfield, IL05-2022
Skills
- Vehicle diagnostics
- Equipment maintenance
- Preventative maintenance
- Customer service
- Team collaboration
- Problem solving
- Parts ordering
- Technical training
- Safety compliance
Timeline
Automotive Technician
Midas Auto Service
05.2022 - Current
Auto Parts Counterperson
Winners Circle
01.2020 - 05.2022
General Landscaper
Corey's Landscaping
05.2017 - 08.2019
Certificate of Technical Studies - Automotive Engineering
Napa Autotech
High School Diploma -
Plainfield Central High School