Summary
Overview
Work History
Education
Skills
Timeline
Generic

Max Deihl

Joliet,IL

Summary

Dedicated Automotive Technician with strong vehicle diagnostics and equipment maintenance skills. Committed to ensuring safety compliance and delivering excellent customer service.

Overview

8
8
years of professional experience

Work History

Automotive Technician

Midas Auto Service
Bolingbrook, Illinois
05.2022 - Current
  • Diagnosed vehicle issues using advanced diagnostic equipment and tools.
  • Performed routine maintenance such as oil changes and tire rotations.
  • Repaired brake systems, ensuring optimal performance and safety standards.
  • Collaborated with team members to troubleshoot complex automotive problems.
  • Maintained accurate records of repairs and parts used for each vehicle.
  • Assisted customers in understanding repair needs and service options available.
  • Ensured compliance with safety protocols during all maintenance procedures.
  • Trained junior technicians on best practices and efficient repair techniques.
  • Maintained a clean working environment at all times.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Performed drive ability tests on vehicles after repairs were completed.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Inspected vehicle engines and other components to identify potential issues.
  • Operated a variety of shop equipment safely and efficiently.
  • Completed repairs and maintenance to major vehicle models to meet safety specifications.
  • Attended technical training courses when available to increase knowledge base.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Demonstrated knowledge of applicable safety procedures while performing repairs.
  • Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Monitored shop equipment to maintain safe working condition.
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Searched within service and maintenance manuals to perform repairs and diagnosis.
  • Kept detailed records of repairs, labor involved and parts used.
  • Cooperated with other technicians from different disciplines to achieve optimal integration.
  • Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
  • Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
  • Maintained certifications and completed training on systems and components.
  • Adhered strictly to company policies concerning quality control standards.
  • Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
  • Welded, soldered and fabricated parts to complete skilled services.
  • Tested engine, safety and combustion control standards to comply with state vehicle requirements.
  • Adjusted headlights for proper alignment per customer request.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
  • Conducted test drives before and after repair services.
  • Reviewed work orders and discussed with supervisors.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Inspected vehicles for damage and recorded findings to facilitate repairs.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Repaired, replaced and adjusted brakes.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Aligned wheels using special alignment equipment and wheel-balancing machines.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Evaluated vehicle schematics to assess required parts and order accordingly.

Auto Parts Counterperson

Winners Circle
Joliet, Illinois
01.2020 - 05.2022
  • Assisted customers in identifying and purchasing auto parts for various vehicles.
  • Managed inventory levels, ensuring availability of popular auto parts and accessories.
  • Processed customer orders accurately using point-of-sale systems and software.
  • Provided expert advice on product selection, compatibility, and installation procedures.
  • Maintained a clean and organized workstation to enhance customer experience.
  • Trained new staff on customer service standards and product knowledge techniques.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Resolved customer inquiries and complaints efficiently to ensure satisfaction and loyalty.
  • Received and stocked incoming merchandise, arranging items in correct locations.
  • Operated point of sales and parts lookup computer systems.
  • Received, examined and reshelved returned parts.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
  • Opened crates to replenish stocked items in proper aisles.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Greeted customers and provided assistance with their inquiries.
  • Assisted with unloading trucks when necessary.
  • Provided excellent customer service at all times by responding promptly to inquiries.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.
  • Coordinated and executed daily parts deliveries to local businesses.
  • Placed inventory numbers on parts to properly identify items for counter associates.
  • Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
  • Performed complimentary services, battery installation, testing and wiper installations.
  • Followed standards of care and compliance per company and legal requirements.
  • Answered phone calls from customers seeking product or service information.
  • Processed customer orders, including entering information into a computer system and providing invoices.
  • Ensured that all areas were kept clean and organized throughout the day.

General Landscaper

Corey's Landscaping
Rockdale, IL
05.2017 - 08.2019
  • Operated equipment for lawn care, including mowers and trimmers.
  • Installed new flower beds and shrubs according to design specifications.
  • Assisted with seasonal cleanups to prepare properties for winter and spring.
  • Ensured safety protocols were followed during all landscaping activities.
  • Kept tools organized and maintained for efficient workflow on job sites.
  • Utilized hand tools such as shovels, rakes, pruning shears, during installations or repairs.
  • Loaded materials onto trucks for delivery to job sites.
  • Operated and maintained mowers, edgers, trimmers, blowers, and other landscaping equipment.
  • Removed debris from work site on a daily basis to maintain safety standards.
  • Ensured all safety regulations were adhered to while operating machinery or working at heights.
  • Collaborated with team members on large-scale projects involving multiple crews.
  • Planted annuals and perennials to enhance customer's landscape designs.
  • Worked with customers to develop customized plans that meet their needs and budget constraints.
  • Installed various landscape features such as trees, shrubs, flowers, sod, rocks and mulch.
  • Responded quickly and efficiently to customer inquiries regarding services provided.
  • Transported materials between job sites using company vehicles.
  • Cut and trimmed lawns using power mowers and edgers.
  • Pruned trees and bushes to improve visibility and shape.
  • Performed preventative maintenance to keep equipment in excellent working condition.

Education

Certificate of Technical Studies - Automotive Engineering

Napa Autotech
Naperville, IL
01-2025

High School Diploma -

Plainfield Central High School
Plainfield, IL
05-2022

Skills

  • Vehicle diagnostics
  • Equipment maintenance
  • Preventative maintenance
  • Customer service
  • Team collaboration
  • Problem solving
  • Parts ordering
  • Technical training
  • Safety compliance

Timeline

Automotive Technician

Midas Auto Service
05.2022 - Current

Auto Parts Counterperson

Winners Circle
01.2020 - 05.2022

General Landscaper

Corey's Landscaping
05.2017 - 08.2019

Certificate of Technical Studies - Automotive Engineering

Napa Autotech

High School Diploma -

Plainfield Central High School

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