Max Del Castillo

I've been a Driver and assistant Shop Keep for PCS every summer since June of 2017. Working full time and part time working both roles the skills and tasks including-

• Driving and delivering tools and cables to and from active job sites
• Maintenance of tools and equipment
• Communicating needs and deliveries with associates
• Driving long distances through the Chicago area on short notice
• Organizing and categorizing tools and equipment
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.

As a senior guest advisor my responsibilities meant handling the store and customers by myself or with my team. This is included managing all cash made, receiving shipments as well as moving shipments out, customer relations, product sales, as well as any other tasks required to run the store.

• Answered incoming calls and inquiries
• Conducted credit card transactions through POS System
• Placed orders
• Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
• Completed an average of 100+ transactions per day
• Met or exceeded sales objectives on consistent basis to meet sales goals
• Assisted with returns
• Responsible for management of store front
• Stocking products
• Responsible for maintaining a clean and welcoming store front
• Provided pleasant customer service