Max Denney

Front Desk:

• Provided fantastic customer service by helping patrons with memberships, gear rentals, policies, and retail purchases
• Processed transactions with efficiency and made a welcoming environment for all climbers of every skill level
• Gained lots of in-depth knowledge regarding harnesses, shoes, belay devices, safety, and more.

Coach:

• Instructed climbers of every skill level, mostly our climbing team, along with teaching classes on belaying and climbing skill
• Upheld a very positive and encouraging environment to learn and grow

• Provided friendly customer service in a high-paced environment while maintaining efficiency and ensuring a positive customer experience
• Operated cash registers throughout the day and closed them out at the end of the night
• Assisted customers in choosing their smoothies with helpful insight based on interactions I had with them
• Worked with a small team and maintained a very clean and organized space for both the customers and staff

• Provided fast service and stayed attentive to the individual guests needs
• Helped the servers and kitchen staff maintain an efficient workplace by assisting wherever I was needed
• Responded to customer requests quickly and maintained positive relationships with each patron of the restaurant.