Max Engle
Marquette
Summary
Proven record of enhancing operational efficiency and customer satisfaction at Chocolay Charter Township, adept in budget development and election management. Skilled in fostering public relations through effective communication, I excel in policy writing and financial reconciliation, significantly improving service delivery. Recognized for exceptional leadership and problem-solving abilities, I consistently exceed project objectives.
Overview
50
50
years of professional experience
1
1
Certification
Work History
Township Clerk
Chocolay Charter Township
Marquette
10.2011 - Current
- Assisted in the preparation and implementation of the annual budget.
- Prepared and managed city clerk division budget, forecasting necessary funds for staffing, materials and supplies.
- Reconciled monthly bank statements with accounts payable transactions.
- Served as notary public and issued various permits and licenses.
- Prepared ordinances, resolutions and proclamations to be executed, recorded, archived and distributed.
- Managed records retention program in accordance with state law.
- Attended conferences, seminars or workshops related to local government operations.
- Coordinated elections for township officials and ballot issues.
- Issued public notification of official activities or meetings to public.
- Reviewed financial documents such as invoices, purchase orders and payroll reports for accuracy prior to approval.
- Issued public notification of official meeting and activities.
- Performed research on new legislation impacting municipality operations.
- Provided customer service to residents with inquiries related to local government services.
- Maintained accurate records of township meetings, ordinances and resolutions.
- Analyzed statistical data related to population trends within the township boundaries.
- Aided City Clerk by tracking and organizing projects, reviewing and reconciling bill-of-lading discrepancies and maintaining office files and spreadsheets.
- Prepared lists of overdue accounts, license suspensions and issuances.
- Prepared agendas, minutes, resolutions and other documents for board meetings.
- Prepared reports, correspondence, executive summaries, agenda and agenda packet materials and processed mail and routed correspondence to correct office or department.
- Responded to requests from citizens regarding information about local government services.
- Conducted public hearings on proposed ordinances.
- Assisted in preparing ordinances and resolutions proposed by governing body for approval, notified legal organization of meetings, dates and times and distributed communications to appropriate parties.
- Ensured compliance with state election laws and regulations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
- Utilized technology to streamline operations and improve service delivery.
- Recruited and trained new employees to meet job requirements.
- Led team meetings to communicate targets, share updates, and gather feedback.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Customer Service Specialist
AT&T Communications
Marquette
06.1975 - 06.2005
- Responded quickly to emergency repair requests from customers.
- Assembled and installed communication equipment.
- Installed, set up and repaired devices and system components.
- Replaced defective components in cables as required.
- Analyzed technical data related to cabling projects, such as drawings, diagrams, network schematics.
- Climbed poles and ladders to install, maintain or inspect equipment.
- Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
- Inspected existing cables to identify any potential issues or faults.
- Ran wires between components and to outside cable systems.
- Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
- Tested connections to verify power supplies and communication link functionality.
- Collaborated closely with contractors, suppliers and other personnel involved in cabling projects.
- Installed and repaired distribution racks and cables.
- Calibrated and configured equipment according to industry standards.
- Conducted routine maintenance on underground and aerial cabling systems.
- Tested and verified performance of newly installed cables using specialized tools.
- Adhered to established safety protocols while performing cable splicing tasks.
- Researched new products and technologies related to cable splicing activities.
- Maintained accurate records of all work performed, including testing results and repairs made.
- Diagnosed complex malfunctions within cabling systems using advanced troubleshooting techniques.
- Performed installation, splicing and maintenance of fiber optic cables.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Ensured that all materials used comply with safety regulations.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
- Completed routine maintenance and repair.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted testing of software and systems to ensure quality and reliability.
- Operated a variety of machinery and tools safely and efficiently.
Education
Bachelor of Science - Commuter Information Systems
Norther Michigan University
Marquette, MI12-2019
Skills
- Budget Development
- Records management
- Election Management
- Financial reconciliation
- Policy writing
- Effective Communication in Public Relations
Certification
- Certified Michigan Clerk ( MIPMC ) by Michigan Association of Municipal Clerks
- Certified to run Elections by the State of Michigan
- Drivers license
Timeline
Township Clerk
Chocolay Charter Township
10.2011 - Current
Customer Service Specialist
AT&T Communications
06.1975 - 06.2005
Bachelor of Science - Commuter Information Systems
Norther Michigan University
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