Summary
Overview
Work History
Education
Skills
Timeline
Generic

Max Estes

McKinney

Summary

I have had a variety of experiences with customer service. Working at Kidzania taught me a lot of patience, not necessarily from dealing with the kids, but more from their parents. At the Dollar Tree where I worked, I helped open the store, so I had to help set it up. Working at Dollar Tree, since the store is so small, you really do everything. I'd stock shelves and work the register at the same time. A lot of times I'd just be in the back unloading trucks and organizing boxes. I got more cashier experience at Paciugo, where I worked at 3 different stores, often by myself. This job taught me a lot about customer service, since we were always encouraged to engage in small talk with customers while they sampled flavors.

Overview

3
3
years of professional experience

Work History

Gelato Maker/Server

Paciugo
Allen, TX
08.2025 - 01.2026
  • Created gelato flavors using fresh ingredients and precise recipes.
  • Assisted in maintaining the cleanliness and organization of the production area.
  • Operated gelato machines, ensuring consistency and quality in products.
  • Supported the team in managing inventory and restocking supplies as needed.
  • Provided exceptional customer service, addressing inquiries and accommodating special requests when possible.
  • Engaged customers by providing samples and sharing flavor information.
  • Worked at 3 different locations, sometimes opening at one and closing another the same day.

Cashier

Dollar Tree
McKinney, TX
03.2025 - 07.2025
  • Operated cash register efficiently, processing transactions accurately and promptly.
  • Assisted customers with product inquiries, ensuring positive shopping experiences.
  • Maintained store cleanliness and organization to enhance customer satisfaction.
  • Handled cash management tasks, including balancing the cash drawer at shift's end.
  • Stocked shelves.
  • Helped unload delivery trucks.

Supervisor

Kidzania
Frisco, TX
05.2023 - 07.2023

Facilitated engaging simulations for children to roleplay as doctors and firefighters. Supported educational development through interactive learning experiences. Resigned due to scheduling conflicts with school commitments after the summer.

Education

BBA - Finance

University of Oklahoma
Norman, OK
05-2029

High School Diploma -

Heritage High School
Frisco, TX
05-2025

Skills

  • Food safety regulations
  • Storage organization
  • Customer service
  • Customer assistance
  • Patience and empathy
  • Cash handling
  • Reliability and punctuality

Timeline

Gelato Maker/Server

Paciugo
08.2025 - 01.2026

Cashier

Dollar Tree
03.2025 - 07.2025

Supervisor

Kidzania
05.2023 - 07.2023

BBA - Finance

University of Oklahoma

High School Diploma -

Heritage High School