Max Gutierrez
Sherman Oaks,CA
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Manager
P Graphics Digital, Inc
02.2000 - 05.2024
- Manage and coordinate the operations, staff members and their functions.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Ensure the customer specifications and requirements by examining the production.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Assistant Warehouse Manager
SurExpress
04.1997 - 02.2000
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Monitored performance and safety practices of 5 person warehouse staff.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Trained employees on equipment operation and safety protocols.
Assistant Designer
Ron Swing Interior Design
01.1993 - 03.1997
- Maintained inventory, assisted private and trade clientele, coordinate and set up deliveries, installation of furniture, styled showroom
- General office operations: purchase supplies, photocopy documents, filling and miscellaneous activities
- Arranged furniture to facilitate traffic flow and design objectives.
Pressman
Printing Man II
11.1991 - 11.1992
- Operate a two color offset press machine, shoot negatives to create plates for press, assemble and complete all print orders effectively
- Customer Service, phone orders, filling, invoicing, order supplies, etc
- Ability to handle sanitation, inventory and quality control effectively.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Set up and operated printing press machines.
- Promptly removed completed loads from press.
- Adjusted controls to regulate flow of ink and dampening solution to plate cylinder.
Education
High School Diploma -
James Monroe High School
North Hills, CA01.1991
Skills
- Policy Implementation
- Workforce Management
- Performance Management
- Operations Management
Languages
Spanish
Native or Bilingual
Certification
- Entry-Level Truck Driver Training - August 21,2023
Timeline
Manager
P Graphics Digital, Inc
02.2000 - 05.2024
Assistant Warehouse Manager
SurExpress
04.1997 - 02.2000
Assistant Designer
Ron Swing Interior Design
01.1993 - 03.1997
Pressman
Printing Man II
11.1991 - 11.1992
High School Diploma -
James Monroe High School
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