Teresa Kinzy RN II
San Jose,CA
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Registered Nurse
Regional Medical Center
10.2021 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Customer Service Representative
Adobe Animal Hospital
10.2010 - 09.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
Education
Associate of Science - Nursing
De Anza College
Cupertino, CA06.2021
Skills
- Diabetes and Nutrition Education
- Emergency Procedures
- Feeding Pumps Understanding
- Care Plan Development
- Seizure Management
- Foley Catheter Insertion and Removal
- Life-Sustaining Machines
- Strong Clinical Judgment
Certification
ACLS
NIHSS
Timeline
Registered Nurse
Regional Medical Center
10.2021 - Current
Customer Service Representative
Adobe Animal Hospital
10.2010 - 09.2021
Associate of Science - Nursing
De Anza College
ACLS
NIHSS
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