Max Hein
Lake Stevens
Summary
A dedicated student with a passion for seeking new job opportunities. Communicates well in a work environment, and has a strong leadership ability. Has a strong work ethic who communicates well alone or with individuals in any environment. Has patience when under pressure and has the ability to problem solve.
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Customer service professional with history of delivering bilingual support and ensuring client satisfaction. Known for resolving issues efficiently and improving customer experiences. Team-oriented and adaptable, excelling in communication and problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Asistant
Real Property Management
01.2023 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
Brand Ambassador
Abercrombie & Fitch
07.2023 - 12.2025
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
Food Service Worker
Grand Canyon Education
01.2024 - 01.2025
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Young Life Leader
Young Life Capernaum
01.2018 - 01.2023
- Implemented discipleship curriculum, equipping students with the tools necessary for spiritual growth beyond weekly meetings.
- Promoted personal growth and spiritual development among students through one-on-one mentoring sessions and small group discussions.
- Served as a positive role model for students by consistently demonstrating integrity, kindness, humility, and perseverance in daily interactions.
- Spearheaded special projects that expanded outreach efforts within the community, such as partnering with local food banks or organizing holiday gift drives for underprivileged families.
- Facilitated team-building exercises during leadership retreats, empowering participants to develop essential skills such as communication, problem-solving, and collaboration.
- Have learned to adapt to situational challenges and working with populations of people with special nedes.
Junior Tennis instructor
Columbia Athletics Club
04.2021 - 07.2021
- Collaborated with coaching staff to develop comprehensive training programs for competitive players.
- Explained and demonstrated basic tennis techniques to team members.
- Volunteered to coach disadvantaged inner-city youth in basics of tennis.
- Consistently communicated progress updates with parents, facilitating collaboration towards achieving student goals.
- Established strong relationships with clients, resulting in increased referrals and client base growth.
Education
Bachelor of Science - Entrepreneurial Studies
Grand Canyon University
Phoenix, AZ12.2026
Skills
- Adaptable to varying work environments
- Exceptional time management skills
- Works well with others or individually
- Spanish (Coverstational) translation
- Strong ability to lead
- Keeps a positive work environment
- Exceptional organizational skills
- An attentive listener to objectives and goal
- Effective communicator
- Customer engagement
- Team leadership qualities
Certification
- Certified (Word, Excel), Microsoft
Languages
Spanish
Professional Working
Timeline
Food Service Worker
Grand Canyon Education
01.2024 - 01.2025
Brand Ambassador
Abercrombie & Fitch
07.2023 - 12.2025
Asistant
Real Property Management
01.2023 - Current
Junior Tennis instructor
Columbia Athletics Club
04.2021 - 07.2021
Young Life Leader
Young Life Capernaum
01.2018 - 01.2023
Bachelor of Science - Entrepreneurial Studies
Grand Canyon University
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