Summary
Overview
Work History
Education
Skills
Timeline
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Max Jones

Lake Worth

Summary

Dedicated Pool Technician with expertise in water chemistry and exceptional customer service at Waterman's Pool Service. Achieved increased client retention through customized treatment plans and effective communication. Proficient in backwashing filters and pump maintenance, ensuring pools met health standards while fostering strong client relationships. Committed to delivering outstanding service and enhancing customer satisfaction.

Overview

1
1
year of professional experience

Work History

Pool Technician

Waterman's Pool Service
01.2024 - 09.2024
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
  • Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
  • Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Ensured client retention with consistent delivery of high-quality pool maintenance services.
  • Assembled and disassembled filters for pool openings, closings and repairs.
  • Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
  • Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care.
  • Demonstrated attention to detail when completing repairs or installations, ensuring long-lasting results for clients.
  • Increased customer referrals due to consistently delivering outstanding service that exceeded client expectations.
  • Accommodated diverse client requests by providing customized solutions tailored to their individual needs.
  • Educated customers in proper pool operation and maintenance.
  • Completed timely repair projects to minimize downtime for clients'' pools and spas.
  • Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
  • Contributed to a positive work environment by collaborating effectively with colleagues on shared projects or tasks.
  • Minimized chemical waste and optimized usage, achieving cost savings for both company and clients.
  • Fostered strong relationships with clients, leading to increase in referral-based business.
  • Improved water clarity and hygiene with thorough cleaning and filtration system maintenance.
  • Educated clients on best practices for pool care between professional maintenance visits.
  • Customized treatment plans for each pool, taking into account specific needs and client preferences.
  • Enhanced customer satisfaction by providing detailed maintenance guidance and support.
  • Boosted client retention through reliable and professional service, exceeding expectations.
  • Ensured pools met health and safety standards by conducting regular chemical balance tests.

Education

High School Diploma -

Florida Unschoolers - Private School
Lake Worth, FL
03-2023

Skills

  • Backwashing filters
  • Algae treatment
  • Pump maintenance
  • Valve replacement
  • Chlorine handling
  • Skimmer maintenance
  • Water testing
  • Pool chemistry expertise
  • Filter maintenance
  • Safety procedures
  • Vacuuming pools
  • Hazardous chemicals handling

Timeline

Pool Technician

Waterman's Pool Service
01.2024 - 09.2024

High School Diploma -

Florida Unschoolers - Private School