Max Kerby Charles

• Diagnose and resolve technical hardware issues
• Upgrade IT equipment, including laptops, monitors, and printers
• Fix technical problems and assist users with password resets
• Set up BOD printers and Epoll books, manage cables
• Provide first-level troubleshooting for hardware
• Operate and troubleshoot printers

Diagnosing and resolving technical hardware and software issues.

Fixing technical problems.

Assisted users with password resets.

Managed inventory of IT assets, ensuring all equipment was properly tracked.

• Maintained office PCs, networks and mobile devices.
• Set up PCs, projectors, and microphones for use in video conferencing rooms.
• Established, repaired and optimized networks by installing wiring, cabling and devices.