Highly motivated Sales Representative with solid experience in cultivating client relationships, executing sales strategies, and exceeding revenue goals. Strong abilities in leveraging product knowledge to secure new business and maintain existing accounts. Known for innovative problem-solving skills and adept at building rapport with clients to foster loyalty. Previous work has consistently resulted in increased market share and customer satisfaction.
Overview
49
49
years of professional experience
Work History
Montana/North Idaho Sales Rep
Premier Portable Buildings
South Fulton, TN
09.2016 - 12.2024
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Utilized up-selling techniques to maximize revenue.
Identified new business opportunities by analyzing market trends and competitor activities.
Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Adhered strictly to all applicable laws governing business operations in assigned territory.
Conducted market research to identify selling possibilities and evaluate customer needs.
Met regularly with team members to discuss progress towards goals.
Responded promptly to customer inquiries via phone or email.
Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Greeted and assisted customers to foster positive experiences.
Maintained open communication with leadership to facilitate business development.
Listened to customer needs to identify and recommend best products and services.
Organized sale calls with customers and vendors.
Prepared detailed reports on sales activities including forecasts and budgets.
Attended industry trade shows to promote company products and services.
Negotiated contracts with customers to close deals in a timely manner.
Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Reduced process lags by training employees on best practices and protocols.
Recruited, hired and trained new hires to optimize profitability.
Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Demonstrated products to potential customers and answered questions to close sales.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Resolved customer complaints promptly and professionally.
Gathered data on competitors' products, prices, and sales techniques.
Attended trade shows and sales conferences to network and obtain new business relationships.
Provided training sessions for new staff members on sales processes and procedures.
Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
Educated customers on product features and technical details to highlight benefits.
Closed product sales to increase revenue and build client loyalty.
Maintained knowledge of current product offerings and pricing structures.
Ensured compliance with all applicable laws and regulations related to selling practices.
Coordinated with logistics teams to ensure timely delivery of products to customers.
Produced sales documents, finalized deals and filed records.
Developed and maintained relationships with clients to ensure repeat business.
Generated leads through cold calling, networking events, referrals.
Developed and implemented sales strategies to achieve revenue goals.
Exceeded customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked with cross-functional teams to achieve goals.
Utilized various software and tools to streamline processes and optimize performance.
Worked effectively in team environments to make the workplace more productive.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Updated and maintained databases with current information.
Managed inventory and supplies to ensure materials were available when needed.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
General Building Contractor
Self-employeed
Ronan, Montana
08.2006 - 08.2016
Visited job sites and reviewed renovation plans to ascertain projects.
Communicated regularly with clients about status updates on assigned projects.
Delegated work to staff, setting priorities and goals.
Developed strategies for efficient use of resources during construction process.
Maintained records of daily activities such as labor hours worked, materials used, and progress reports.
Eliminated project lags by organizing work-in-progress and delegating tasks.
Leveraged knowledge of building materials and construction techniques to optimize project outcomes.
Established and enforced procedures and work standards, promoting team performance and safety.
Reduced accidents on construction sites by adhering to health and safety regulations and reporting problems.
Managed budgeting and financial reporting, including cost forecasts and adjustments.
Organized periodic meetings with employees to discuss project objectives or performance evaluations.
Adapted project plans in response to client feedback or unforeseen obstacles, ensuring client satisfaction.
Maintained detailed records of construction activities, changes, and approvals for compliance.
Contracted and supervised workers for various construction jobs.
Monitored overall safety by regularly inspecting job sites and confirming observation of protocols and standards by workers.
Negotiated contracts with vendors for supplies and services needed for projects.
Assisted in the preparation of bids or cost estimates based on scope of works specified by client.
Ensured that all necessary permits were obtained prior to starting work on a project.
Coordinated phases of construction projects from inception to completion.
Provided guidance on proper use of tools and machinery at job sites.
Refined and improved company processes to increase productivity and efficiency.
Performed pre-construction tasks such as site surveys, planning, and budgeting.
Inspected sites before and after construction projects.
Supervised highly skilled electricians, carpenters, plumbers and other tradesmen on job sites for commercial projects.
Coordinated with architects and engineers to finalize project plans and blueprints.
Monitored progress of work against plans and specifications to identify potential problems or delays.
Collaborated with architects, engineers, and other professionals to resolve design issues.
Resolved labor, design and tool issues during construction projects.
Performed inspections of properties and individual units, identifying issues and recommending actions.
Scheduled and monitored project phases to ensure timely completion within budget constraints.
Oversaw hiring, training, and supervision of construction crews and subcontractors.
Inspected job sites to ensure compliance with safety regulations and quality standards.
Completed investigations into complaints, incidents and accidents at work sites.
Allocated material and labor resources to promote on-time and under-budget project completion.
Applied for and secured all necessary permits and licenses required for construction activities.
Enhanced operational efficiency through the introduction of new technologies and methodologies.
Recruited and hired workers, in addition to supervising and monitoring daily performance.
Managed schedules for crews, suppliers, and other contractors to meet deadlines.
Reviewed blueprints or technical drawings to plan procedures for construction projects.
Managed projects with large labor, equipment and material budgets.
Fostered relationships with clients, architects, and suppliers to build a strong professional network.
Conducted site pre-inspections and coordinated post-construction audits.
Incorporated client feedback to help construction crew and subcontractors execute change orders.
Negotiated contracts with vendors, suppliers, and subcontractors, securing favorable terms.
Coordinated with subcontractors to ensure timely completion of projects.
Ordered materials needed for each phase of construction while staying within budget constraints.
Implemented strict safety protocols to maintain a secure and accident-free work environment.
Created work crew schedules and delegated assignments.
Conducted regular on-site inspections to monitor construction progress and quality.
Prepared and planned worksites to help jobs run smoothly.
Monitored project progress to enforce adherence to deadlines and quality standards.
Saved money by managing cost-effective supplier purchases.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
Developed and maintained agreements to standardize terms and conditions between company and subcontractors or consultants.
Supervised construction teams in the installation of building materials and equipment.
Resolved unexpected issues and challenges, applying problem-solving skills to maintain project momentum.
Read and interpreted drawings and assessed construction against plans.
Resolved disputes between workers regarding job duties or working conditions.
Ordered supplies and controlled inventory to keep overhead low and maintain supply availability.
Scheduled subcontractors to stagger work and streamline completion of project phases.
Directed procurement of materials and equipment, ensuring quality and cost-effectiveness.
Recruited, supervised and directed outsourced qualified third-party contractors.
Trained and monitored employees to teach daily tasks and improve performance.
Reviewed invoices submitted by contractors and approved payments based on acceptable work products.
Established work, budgets and construction timelines to manage and plan projects.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Operated a variety of machinery and tools safely and efficiently.
General Contractor
Self-employeed
Montezuma, KS
02.2000 - 07.2006
Performed inspections of properties and individual units, identifying issues and recommending actions.
Managed projects with large labor, equipment and material budgets.
Led team meetings to disseminate information, address concerns, and motivate workers.
Administered timely payments for contracted services rendered in accordance with established guidelines.
Coordinated with architects and engineers to finalize project plans and blueprints.
Cleaned or prepared construction sites to eliminate hazards.
Kept detailed progress records to hit strict deadlines and adjust plans.
Addressed customer inquiries regarding contract terms or any associated disputes.
Fostered relationships with clients, architects, and suppliers to build a strong professional network.
Allocated material and labor resources to promote on-time and under-budget project completion.
Monitored job sites regularly for hazardous conditions that could cause harm or delay progress.
Inspected completed projects upon completion for adherence to specified requirements.
Identified potential problems before they occurred to minimize delays or additional expenses.
Read and interpreted drawings and assessed construction against plans.
Delegated work to staff, setting priorities and goals.
Enhanced operational efficiency through the introduction of new technologies and methodologies.
Reviewed blueprints and other documentation prior to commencement of projects for accuracy and completeness.
Refined and improved company processes to increase productivity and efficiency.
Contracted and supervised workers for various construction jobs.
Directed procurement of materials and equipment, ensuring quality and cost-effectiveness.
Oversaw hiring, training, and supervision of construction crews and subcontractors.
Maintained accurate records of daily progress, costs, and materials used on the project.
Managed construction projects from conception to completion.
Implemented effective strategies to maximize efficiency while minimizing waste of resources.
Recruited and hired workers, in addition to supervising and monitoring daily performance.
Coordinated phases of construction projects from inception to completion.
Established and enforced procedures and work standards, promoting team performance and safety.
Incorporated client feedback to help construction crew and subcontractors execute change orders.
Scheduled and monitored project phases to ensure timely completion within budget constraints.
Oversaw all aspects of construction projects from start to finish.
Resolved labor, design and tool issues during construction projects.
Resolved unexpected issues and challenges, applying problem-solving skills to maintain project momentum.
Recruited, supervised and directed outsourced qualified third-party contractors.
Ordered supplies and controlled inventory to keep overhead low and maintain supply availability.
Supervised highly skilled electricians, carpenters, plumbers and other tradesmen on job sites for commercial projects.
Performed site visits to ensure construction plans were in compliance with building codes and regulations.
Managed budgeting and financial reporting, including cost forecasts and adjustments.
Prepared and planned worksites to help jobs run smoothly.
Adapted project plans in response to client feedback or unforeseen obstacles, ensuring client satisfaction.
Reviewed invoices submitted by contractors and approved payments based on acceptable work products.
Reduced accidents on construction sites by adhering to health and safety regulations and reporting problems.
Developed and maintained agreements to standardize terms and conditions between company and subcontractors or consultants.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Trained new employees on company policies, procedures, and safety guidelines.
Saved money by managing cost-effective supplier purchases.
Coordinated with architects, engineers, city officials and other stakeholders throughout the construction process.
Organized meetings between clients and contractors and subcontractors to discuss changes in scope or design specifications.
Established work, budgets and construction timelines to manage and plan projects.
Developed job schedules outlining specific tasks to be completed by each contractor and subcontractor within a given timeline.
Prepared detailed cost estimates based on labor, material, equipment, overhead costs and other related expenses.
Conducted site inspections to ensure compliance with safety regulations and building codes.
Analyzed data from surveys conducted prior to beginning construction projects in order to determine feasibility.
Negotiated contracts with suppliers and vendors to secure competitive prices.
Trained and monitored employees to teach daily tasks and improve performance.
Conducted regular on-site inspections to monitor construction progress and quality.
Applied for and secured all necessary permits and licenses required for construction activities.
Monitored overall safety by regularly inspecting job sites and confirming observation of protocols and standards by workers.
Managed on-site personnel including laborers, subcontractors, and engineers.
Negotiated contracts with vendors, suppliers, and subcontractors, securing favorable terms.
Completed investigations into complaints, incidents and accidents at work sites.
Visited job sites and reviewed renovation plans to ascertain projects.
Managed comprehensive site evaluations to ensure compliance with zoning and building codes.
Conducted site pre-inspections and coordinated post-construction audits.
Provided technical guidance to team members as needed when challenges arose during the course of a project.
Leveraged knowledge of building materials and construction techniques to optimize project outcomes.
Inspected sites before and after construction projects.
Resolved conflicts between contractors and subcontractors regarding scheduling issues or budget overruns.
Created work crew schedules and delegated assignments.
Maintained detailed records of construction activities, changes, and approvals for compliance.
Conducted regular inspections of subcontractors' workmanship for quality assurance.
Scheduled subcontractors to stagger work and streamline completion of project phases.
Monitored project progress to enforce adherence to deadlines and quality standards.
Facilitated communication between all project stakeholders to ensure alignment and satisfaction.
Forman
Dale R Koehn Construction
Montezuma, Kansas
08.1975 - 07.2000
Established good working relationships with vendors, subcontractors, customers, and other stakeholders involved in projects.
Kept production team moving forward for progress in daily site operations.
Monitored construction progress, tracked materials, and maintained records of job costs.
Supervised the installation of electrical wiring, plumbing fixtures, HVAC systems.
Obtained specifications and directed work for construction crews.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reported project progress, site problems and labor status to supervisors.
Organized and directed work crews to ensure efficient completion of tasks within established time frames.
Developed and implemented corrective action plans for any problems that arose during construction process.
Provided technical guidance to supervisors and workers on the job site.
Addressed customer complaints promptly and professionally.
Defined and monitored personnel and project schedules to ensure on-time project completion.
Coordinated with the owner or general contractor regarding changes in scope of work, budget, and timeline.
Adhered to company policies regarding the use of hazardous materials.
Managed workers at various experience levels in construction and restoration projects.
Delegated duties to employees based on skillset.
Communicated with employees to demonstrate high standards and mitigate issues.
Maintained accurate records of labor hours worked by each crew member.
Directed daily activities of personnel assigned to a specific project.
Viewed and checked job equipment to determine maintenance requirements.
Checked project details to verify job site materials and equipment.
Supervised projects to uphold schedule requirements and quality demands.
Delegated work to staff, setting priorities and goals.
Trained and monitored employees to teach daily tasks and improve performance.
Recognized by management for providing exceptional customer service.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked with cross-functional teams to achieve goals.
Completed day-to-day duties accurately and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Maintained updated knowledge through continuing education and advanced training.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Operated equipment and machinery according to safety guidelines.
Completed routine maintenance and repair.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Exceeded customer satisfaction by finding creative solutions to problems.
Education
GED -
Montezuma High School
Montezuma, KS
05-1979
Skills
Network development
Competitor research
Sales closing
Territory sales
Lead prospecting
Sales consultation
Building sales
Prospecting skills
Upselling and cross selling
Client service
Customer relationship building
Post-sales support
Contact follow-up
On-site product demonstrations
Event participation
Territory management
Business development
Customer retention
Staff training
Price quote preparation
Product merchandising
Relationship building
Process improvement
Sales presentations
Sales demonstration
Product and service knowledge
Cold calling
Market trends
Negotiation tactics
Sales funnel management
Sales strategy development
Value-based selling
Revenue generation
Prospecting clients
Product promotions
Relationship management
Product merchandising and distribution
Customer relations
Personnel training
Territory growth
Lead generation
Exceeds sales goals
Customer service
Expense reporting
Field sales
Time management
Technical product knowledge
Closing sales
Sales expertise
Accomplishments
In 2024 I was able to double the sales for Montana and North Idaho.