Max Llumnica
Katy,TX
Summary
Dynamic Restaurant Manager with a proven track record at Palma Restaurant NYC, excelling in team leadership and client interaction. Enhanced customer experiences through effective conflict resolution and innovative menu development, while significantly reducing staff turnover. Skilled in managing shift schedules and fostering a positive work environment to drive operational success.
Overview
16
16
years of professional experience
Work History
Restaurant Manager
Palma Restaurant Nyc
04.2024 - 07.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Restaurant Manager
Sant Ambroeus
01.2022 - 04.2024
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Restaurant Manager
Il Buco Alimentari & Vineria
11.2009 - 01.2022
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Education
Bachelor of Science - Language Interpretation And Translation
University of Tirana, Albania
Tirana, Albania06-2003
Skills
- Client interaction
- Team leadership
- Focus on enhancing customer experience
- Skilled in managing shift schedules
- Background in food and beverage operations
Timeline
Restaurant Manager
Palma Restaurant Nyc
04.2024 - 07.2025
Restaurant Manager
Sant Ambroeus
01.2022 - 04.2024
Restaurant Manager
Il Buco Alimentari & Vineria
11.2009 - 01.2022
Bachelor of Science - Language Interpretation And Translation
University of Tirana, Albania
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