Max Manktelow
Incline Village
Summary
Dynamic professional with extensive experience at Northstar California, excelling in team leadership, rope access training and first aid administration. Proven track record in training teams and enhancing safety compliance, ensuring exceptional guest service and operational success. Adept at performance management, fostering a culture of safety, and delivering high-quality results in challenging environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SKI PATROL TEAM LEAD
NORTHSTAR CALIFORNIA
Truckee
11.2019 - Current
- Administer first aid to guests and employees.
- Perform slope safety tasks to mitigate the inherent dangers of skiing.
- Lead and train the patrol team to have a successful season.
- Provide performance management and seasonal reviews.
Foreman
HIGH SIERRA PAINTING
Truckee
06.2019 - 11.2024
- Prep and help bid houses for painting
- Paint and stain interiors and exteriors of residential homes
- Minor repairs to decks, siding, roofs, etc
ASSISTANT MANAGER OF PRODUCT SALES & SERVICES
NORTHSTAR CALIFORNIA
01.2016 - 01.2017
- Ensured all employees received the training, support, guidance, feedback and resources needed
- Delivered exceptional guest service while assisting in the resolution of all guest complaints
TRAIL CREW SUPERVISOR
RICHARD MAY CONSTRUCTION
01.2018
- Trained and supervised a crew of 5 to 10 employees
- Ensured high quality construction of a bike/hiking trail while meeting strict deadlines
- Maintained a culture of safety while working on dangerous terrain and around heavy equipment
Education
HIGH SCHOOL DIPLOMA -
NORTH VALLEYS HIGH SCHOOL
Reno, Nevada01.2008
Skills
- First aid administration
- High and low angle rope access work and rescue
- Safety compliance
- Team leadership and training
- Performance management
- Customer service
Certification
- AMGA Single Pitch Instructor
- Outdoor Emergency Care Technician
- AIARE Pro Level 1
- Level 2 SPRAT
Timeline
SKI PATROL TEAM LEAD
NORTHSTAR CALIFORNIA
11.2019 - Current
Foreman
HIGH SIERRA PAINTING
06.2019 - 11.2024
TRAIL CREW SUPERVISOR
RICHARD MAY CONSTRUCTION
01.2018
ASSISTANT MANAGER OF PRODUCT SALES & SERVICES
NORTHSTAR CALIFORNIA
01.2016 - 01.2017
HIGH SCHOOL DIPLOMA -
NORTH VALLEYS HIGH SCHOOL
Similar Profiles
ERIC CARLOERIC CARLO
Lift Operations Assistant Manager at Northstar CaliforniaLift Operations Assistant Manager at Northstar California
Sarah CopelandSarah Copeland
Ticket Scanner at Northstar California ResortTicket Scanner at Northstar California Resort
Keith RashKeith Rash
Advance Technician at Northstar California ResortAdvance Technician at Northstar California Resort
Alexavier DuranAlexavier Duran
Construction Laborer at Bervid Custom BuildingConstruction Laborer at Bervid Custom Building
Matthew CoolMatthew Cool
IT Technician at Incline Village General Improvement District (IVGID)IT Technician at Incline Village General Improvement District (IVGID)