Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
3
3
years of professional experience
Work History
Service Technician
Culligan Water Conditioning Service
Crois Des Bouquets, Port Au Prince (Haiti)
06.2023 - 06.2024
Provided technical support to customers over the phone and in person.
Conducted preventive maintenance on a variety of machines and systems.
Repaired faulty components such as motors, pumps, valves, switches.
Replaced worn or damaged parts with OEM replacements as necessary.
Customer Service Representative
HOME MATERIALS
Croix Des Bouquets, Port Au Prince (Haiti)
06.2021 - 07.2023
Provided excellent customer service to resolve customer complaints in a timely manner.
Answered customer inquiries and provided accurate information regarding products and services.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Identified areas of improvement in customer service processes and suggested changes accordingly.