Max McKee
San Tan Valley,AZ
Summary
Dynamic Lead Transition Consultant at Raymond James with a proven track record in client relationship management and project coordination. Expert in navigating complex transitions, enhancing advisor experiences, and delivering impactful training. Adept at building strong relationships and providing strategic insights to meet financial objectives, ensuring seamless onboarding and operational success.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Lead Transition Consultant
Raymond James
07.2022 - Current
- Serve as the primary point of contact throughout the advisor transition lifecycle, building trusted relationships from pre-join preparation through onboarding, registration, operational setup, and post-transition support. Provide education on processes, products, resources, and internal departments.
- Manage complex transitions across multiple business models, including individual advisors, advisor teams, new branches, and satellite offices spanning multiple divisional channels.
- Build strong relationships with advisors and key participants by understanding individual business needs, anticipating challenges, providing proactive communication, and delivering a high-touch transition experience.
- Identify and resolve complex issues throughout the transition and post-onboarding lifecycle, including client needs, technical challenges, account-opening issues, form rejections, registration requirements, and operational barriers.
- Support the onboarding and development of new Transition Consultants by providing certification support, hands-on training, on-the-job coaching, and ongoing guidance on transition processes, systems, and complex scenarios.
- Partner with leadership and project teams to evaluate new processes and technology, identifying operational challenges and recommending enhancements designed to improve the advisor and Transition Consultant experience.
- Conducted Home Office Visits and new Advisor Seminars that explained the transition role to prospective advisors.
SENIOR INVESTMENT SPECIALIST
Merrill Edge
Chandler, AZ
10.2019 - 05.2022
- Build and maintain client accounts and relationships, keeping current client accounts up-to-date and referring clients for additional accounts or products that may assist in better achieving their goal.
- Analyze financial information obtained from clients to determine strategies for meeting clients' financial objectives.
- Monitor financial market trends to ensure that plans are effective, and to identify any necessary updates.
- Work with other associates on coaching how to handle various facets of calls handled
ENTERPRISE RELATIONSHIP CONSULTANT
Merrill Edge
Chandler, AZ
05.2017 - 10.2019
- Determine Legacy customers' financial services needs and cover services and products that address these needs.
- Service Client needs ranging from product deepening, account updates, offering advice on sale of funds to facilitate withdrawals, and more.
- Educated clients about various investment options and strategies.
Education
Master of Science - Sports Law and Business
Sandra Day O'Connor College of Law
Tempe, AZ01-2016
Bachelor of Science - Criminal Justice
Arizona State University
Tempe, AZ01-2014
Skills
- Transition management
- Project coordination
- Client relationship management
- Educating
- Group and individual instruction
- Persuasive communication expertise
- Team collaboration
- Relationship building
Certification
General Securities Series 7, Uniform Combined State Law Series 66
Timeline
Lead Transition Consultant
Raymond James
07.2022 - Current
SENIOR INVESTMENT SPECIALIST
Merrill Edge
10.2019 - 05.2022
ENTERPRISE RELATIONSHIP CONSULTANT
Merrill Edge
05.2017 - 10.2019
Master of Science - Sports Law and Business
Sandra Day O'Connor College of Law
Bachelor of Science - Criminal Justice
Arizona State University