MAX MILLER
Kansas City,MO
Summary
Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
10
10
years of professional experience
Work History
Life & Health Insurance Broker
Life Insurance, SelectQuote Insurance Services
Overland Park, KS
01.2022 - 07.2022
- Worked with clients to improve life choices and maximize benefits of programs.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Educated potential participants on available services and processes to engage in program.
- Maintained high standards of customer service by building relationships with clients.
- Provided coverage option information to assist clients in protecting assets.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Obtained underwriting approval by completing application for coverage.
- Promoted various products and services using upselling and other sales strategies.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales and selling $40,000 of annualized premium a month.
- Exceeded corporate quotas for monthly policy sales.
- Utilized targeted email campaigns and cold calling to increase revenue.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Finalized sales and collected necessary deposits.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Conducted annual reviews of existing policies to update information.
- Calculated premiums and established payment methods for sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Collected premiums on or before effective date of coverage.
Account Manager
Rellim Group LLC
Kansas City, Missouri
04.2018 - 01.2021
- Established overseas client product manufactures for white label product development in the automotive industry
- Coordinated the international freight logistics of half & full shipping containers from the overseas manufactures to Kansas City, Missouri
- Conducted quality assurance of all freight and inspected the merchandise before getting the packaging and labeling together
- Managed different advertising campaigns for Google AdWords, Facebook advertising (Blueprint certified), and Amazon advertising
- Setup sales channels with regional and national eCommerce channels for product sales (Amazon FBA, eBay, and social media marketplaces)
- Click here to see the live listing on Amazon
- Built product landing pages, sales funnels, and marketing campaigns to drive traffic to convert online sales
- Wrote and developed web content, digital media content, product descriptions, search engine optimization, tags, and advertising content for driving traffic to the sales funnels for product conversion
- Established two key regional accounts with regional Ford Dealerships that purchased and used our white-label products
- Successfully sold over $250,000 of product within two years of operation
- Maintained a team of contractors for assisting the installation and delivery of products at the client's location
- Developed industry contacts, presented sales presentations to C-suite executives and maintained active accounts.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Contributed to annual revenue goals by selling new services and developing new accounts.
Technical Recruiter
ECCO Select
Kansas City, Missouri
01.2016 - 04.2018
- Leveraged overseas talent for technical job requirements from Fortune 500 corporations
- Sourced, screened, interviewed, and hired H1B-contractors, Green Card, U.S
- Citizens for client projects in the Kansas City region
- Many of these roles were based on IT technologies, civil engineering, mechanical, electrical, management, government contractor roles
- Evaluated the performance of contractors
- Cold called, interviewed, maintained an active book of business for direct hires, contractors, and temp-to-hire roles
- Used various ATS systems and Sales Force to maintain an active pipeline of talent
- Adhered to HR policies and best practices along with following the state and federal laws for employers
- Established client relationships for full-cycle technical recruitment
- Placed successful contractors with regional corporations for temp-to-hire work contracts, and permanent job placement
- Consulted with client’s for job requirements and submitted candidates that we’re qualified for the positions
- Write, edit, developed hundreds of resume(s) for various candidate submissions to specific clients.
- Used Boolean searches to develop applicant portfolios for expected openings.
- Coordinated with IT team leaders to forecast hiring needs and department goals.
- Sourced and selected applicants for technical positions within company.
- Onboarded new hires and set up training.
- Referred candidate resumes to customer account managers for evaluation and submission.
- Interviewed candidates using different interview methods and approaches.
- Wrote and posted technical job descriptions
- Operated as trusted advisor and subject matter expert to build strong and credible relationships with senior leaders, hiring managers and critical stakeholders.
- Cultivated in-depth understanding of IT trends and hiring desires.
- Built and executed sourcing, assessment and closing approaches to manage return on investment expectations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Sr. Web Content Editor
Vance Publishing Co
Lenexa, Kansas
05.2013 - 09.2016
- Managed key digital accounts with agribusiness companies
- Troubleshot issues with digital advertising campaigns with an internal team, fixing code, broken links, re-directing landing pages, digital taxonomies
- Made client changes on e-mail newsletters, digital advertising banners, copy, text, images, videos, and ensured the data reporting was working for the clients
- Provided client communication and offered customer support with all applicable matters
- Helped deliver content for twelve agribusiness b2b publications and websites
- Managed a team of writers, content producers, UI/UX developers, and interns that assisted on our publications
- Collaborated, developed, designed, and distributed brand e-newsletters to niche specific audiences daily
- Assisted in data analytics and reporting for upper management
- Provided technical internal support with our content management systems, fixed code, broken links, and helped integrate new technologies when necessary
- Developed a web taxonomy database for 11 websites.
- Prepared, rewrote and edited pieces to improve readability and impact.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.
- Determined readiness of written pieces, made changes and approved final versions for publication.
- Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
- Interviewed sources and developed relationships with informants to obtain vital information for stories.
- Devised attention-grabbing headlines and summaries for articles.
Content Specialist & Editor
Vance Publishing Co
Lenexa, Kansas
01.2013 - 05.2014
- Developed e-newsletters and campaigns for distribution of digital content of twelve agribusiness publications on a daily basis
- Helped manage contact lists for distribution of over 100,000 e-mail addresses of key recipients of the publications
- Engaged in content creation, web development, and editorial duties.
Education
Bachelor of Arts - Communication of the Arts, Public Relations, Leadership
Park University
Kansas City, MO12.2012
Skills
- Marketing Strategy Development
- Policy Feature Explanations
- Customer Needs Assessments
- Email Marketing
- Building Relationships
- Identifying Opportunities
- Insurance Policy Sales
- Life and Health Insurance Products
- Brand Awareness
- Final Expense Insurance
- Direct Marketing
- Computer Proficiency
- Marketing Analytics
Timeline
Life & Health Insurance Broker
Life Insurance, SelectQuote Insurance Services
01.2022 - 07.2022
Account Manager
Rellim Group LLC
04.2018 - 01.2021
Technical Recruiter
ECCO Select
01.2016 - 04.2018
Sr. Web Content Editor
Vance Publishing Co
05.2013 - 09.2016
Content Specialist & Editor
Vance Publishing Co
01.2013 - 05.2014
Bachelor of Arts - Communication of the Arts, Public Relations, Leadership
Park University
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