Summary
Work History
Skills
Timeline
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Max Moore

Los Angeles,CA

Summary

Dynamic and seasoned F&B Operations Manager with extensive experience in managing a variety of venues and service styles ranging from high volume, casual fine dining, boutique hotels, event venues, and nightlife. Adept at leading teams to achieve excellence, fostering an environment of collaboration, creativity, positivity, and support. Seeking a challenging opportunity to utilize my leadership skills and industry expertise to drive success for a forward thinking company with similar shared values.

Work History

General Manager of Operations

Gitano
New York, NY
06.2020 - Current
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize the guest experience.
  • Operated successfully during the Covid-19 Pandemic as one of New York City's largest outdoor dining venues, following all health and safety guidelines and receiving no violations.
  • Planned and executed efficient reconstruction and breakdown of NYC seasonal venues, including an unplanned move from Tribeca to Governor's Island in 2022.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service, and sales.
  • Oversaw the management team and 130+ seasonal employees.
  • Worked in the Miami and Tulum locations during the off season.

General Manager

MADE Hotels
New York, NY
07.2017 - 03.2020
  • Managed operations for all f&b venues in a 100 room boutique hotel, including the coffee shop, lobby bar, restaurant, and rooftop bar / event space.
  • Created unique f&b concepts as part of the opening team.
  • Spearheaded development of events department, including menu offerings, sales strategies, and operations.
  • Curated successful recurring nightlife events and cultural programming for the hotel and venues.

General Manager

Pretty Southern
New York, NY
10.2016 - 07.2017
  • Oversaw planning and opening phase of a food focused neighborhood restaurant with chef personality Sam Talbot.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated logistics for all catered events including staffing, transportation of equipment, set up and breakdown of event space.

Beverage Manager

The Surf Lodge
Montauk, NY
05.2016 - 10.2016
  • Supervised bar staff including scheduling shifts, assigning tasks, providing guidance and monitoring performance.
  • Maintained inventory of all wine, beer, spirits, and non-alcoholic beverages.
  • Created and implemented beverage menus for all restaurant outlets, including cocktails, beer, wine and non-alcoholic options.
  • Oversaw special events such as private parties or corporate functions to ensure appropriate staffing levels and efficient operations.

Beverage Manager

Dirty French
New York, NY
06.2015 - 03.2016
  • Conducted regular staff training on proper pouring techniques, responsible alcohol service practices, menu items and food pairings.
  • Supervised bar staff in daily operations including scheduling, performance reviews, disciplinary action and staff development plans.
  • Ensured accurate preparation of drinks according to recipe standards while monitoring cost controls within established guidelines.

Skills

  • F&B Menu Development
  • Revenue Generation
  • Inventory and Cost Control
  • Administrative Management
  • Hiring and Training
  • Event Sales and Coordination
  • Cultural Programming, Nightlife, and Entertainment
  • Project Management

Timeline

General Manager of Operations

Gitano
06.2020 - Current

General Manager

MADE Hotels
07.2017 - 03.2020

General Manager

Pretty Southern
10.2016 - 07.2017

Beverage Manager

The Surf Lodge
05.2016 - 10.2016

Beverage Manager

Dirty French
06.2015 - 03.2016

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Max Moore