Max Ostman
Baltimore,MD
Summary
I like to work a lot. It keeps me busy and happy. I also like saving money. I want to be the best version of myself. And that would be working 50 hours a week and going to the Gym, and eventually finding a career.
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Dedicated [Job Title] with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Overview
2
2
years of professional experience
Work History
Deli Clerk
Royal Farms
Baltimore, MD
03.2023 - 06.2024
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Greeted customers in a friendly and professional manner.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Maintained cleanliness of the deli area and equipment.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Assisted customers with selecting products from the deli case or menu board.
- Stocked shelves with fresh items daily.
- Adhered to health and safety standards while preparing food.
- Prepared all food orders according to customer specifications.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Responded to customer questions regarding product availability.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Followed recipes and customer requests to prepare meals.
- Provided accurate pricing information when requested by customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assembled and served meals according to specific guest requirements.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Maintained safe food handling practices to prevent germ spread.
- Scrubbed and polished counters to remove debris and food.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Created aesthetically pleasing food arrangements for special orders and party trays.
Cafe Worker
Sams Club
Salisbury , MD
06.2023 - 08.2023
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Greeted customers upon arrival and provided assistance with menu selections.
- Cleaned tables in the dining area before and after customer seating.
- Managed cash register operations efficiently and accurately.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Communicated effectively with kitchen staff regarding order accuracy and delivery times.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
- Rotated stock items and ingredients to maintain freshness.
- Restocked shelves with merchandise throughout the day as needed.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Adhered to health department regulations regarding safe food handling practices.
- Adhered to health and safety regulations when handling food items.
- Ensured that all food items were prepared according to established recipes and standards.
- Interacted pleasantly with customers and offered assistance to find needed items.
- Conducted periodic inventories of all products stored in the cafe's pantry.
- Served patrons food from counters and steam tables.
- Organized work duties to ensure efficient operation of the cafe during peak hours.
- Operated industrial dishwasher to wash glassware and utensils.
- Inspected equipment regularly to identify maintenance needs or malfunctions.
- Adhered to company food, safety, quality and sanitation policies.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Rotated and replenished products in display cases.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
- Investigated and resolved customer complaints concerning food quality and service.
- Reviewed daily task list with employees and assigned tasks for completion.
- Monitored actions of staff and customers to uphold health and safety standards.
- Prepared and led food service training programs to teach staff various tasks.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Scrubbed and polished counters to remove debris and food.
- Maintained safe food handling practices to prevent germ spread.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Assembled and served meals according to specific guest requirements.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Processed payments on cash register and counted back bills and change to patrons.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Cook
McDonald's
Princess Anne, MD
06.2022 - 10.2022
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Grilled and deep fried various foods from meats to potatoes.
- Followed established procedures and requirements for safe food handling, storage and service.
- Adhered to food safety standards when storing and preparing foods.
- Used standardized recipes and other instructions to prepare food.
- Checked quality of ingredients before use in order to ensure freshness.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Managed portion control using correct utensils during preparation and plating.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Regulated oven, broiler, and roaster operations for cooking at correct temperatures.
- Monitored stock levels of food items and ordered more when necessary.
- Planned menus based on customer preferences, nutritional value and budget constraints.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Made meals in accordance with company standards and requirements.
- Checked completed orders for correct quantity and quality.
- Checked quality of food products to meet high standards.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Received and stored food and supplies.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Monitored temperatures of prepared food and cold-storage areas.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Education
High School Diploma -
Hanna Moore
Baltimore, MD06-2017
Skills
- Ordering Procedures
- Food Running
- Food Preparation
- Machine Safety
- Product Merchandising
- Cash Handling
- Register Operations
- Sanitation Practices
- Preparing Food Items
- Safe Food Handling Practices
- Sanitation and Safety Standards
- Honesty and Integrity
- Food Safety Standards
- Cleaning and Sanitizing
- Strong Work Ethic
- Product Stocking and Rotation
- Heavy Lifting
- Effective Customer Communication
- Safe Food Handling
- Food Safety Knowledge
- Cleanliness and Sanitation
- Customer Service
- Food Services
- Cash Register Operation
- Performance Improvement
Timeline
Cafe Worker
Sams Club
06.2023 - 08.2023
Deli Clerk
Royal Farms
03.2023 - 06.2024
Cook
McDonald's
06.2022 - 10.2022
High School Diploma -
Hanna Moore