Dynamic and results-driven professional with a strong work ethic and proven customer service skills, honed at Old Navy. Successfully built a sneaker reselling brand at 12 y/o, showcasing adaptability and cash handling expertise. Recognized for exceptional communication and reliability, consistently enhancing customer satisfaction and driving sales growth.
Overview
6
6
years of professional experience
Work History
Sneaker Reseller/Restoration
Entrepreneur
Columbus, OH
10.2019 - Current
At 12 years old i started my own sneaker reselling business, selling new and used sneakers for a profit.
About 2 years ago i started the website and cleaning/ restoration services further enhancing sales and customers.
Ive been to countless sneaker shows and marketed since i was 12 hustling and building my brand and image of- max_shoeworld
sneaker cleaning and restoration as well as sales tracking and money handling, interviews and marketing is my specialty!
Cashier
Gaint Eagle
4001 Britton Pkwy Hilliard, OH 43026
08.2025 - Current
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Cleaner
Sole Stop LLC
5043 Tuttle Crossing Blvd Unit 200 Dublin, OH
10.2024 - 06.2025
Restored used sneakers to like-new condition through various cleaning techniques.
Organized area efficiently, taking out all trash in the building and ensured shoes were sorted by correct size and category as well as each shoe tagged.
Contributed to sneaker sales on sales floor.
Sales Associate
Old Navy, Gap
1852 Hilliard Rome Rd #120 Hilliard, OH 43026
02.2024 - 11.2024
Mainly sold old navy credit cards, encouraging customers to apply on the spot.
Awarded Employee of the Month title consecutively from August to October.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
Popeyes® Louisana Kitchen
3646 Fishinger Blvd Hilliard, OH 43026
07.2023 - 03.2024
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Assisted other team members to achieve goals.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.