Max Rathmanner
Port Saint Lucie,FL
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at Workout Anytime where I significantly improved check-in processes and boosted sales by 12-15 weekly. Skilled in cash handling accuracy and customer service, I excel in high-pressure environments, ensuring both efficiency and quality service.
Overview
5
5
years of professional experience
Work History
Store Associate
RaceTrac
09.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Front Desk Sales Associate
Workout Anytime
07.2022 - 09.2023
- Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Earned an average of 12-15 sign sales weekly by developing and implementing sales strategies.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Managed over 35 calls a day
Food Runner/Kitchen Expeditor
2nd Street Bistro
06.2021 - 08.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
Grocery Bagger/Cashier
Publix
11.2019 - 02.2021
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
Education
High School Diploma -
Fort Pierce Central High School
Fort Pierce, FL01.2022
Skills
- Customer Service
- Customer Assistance
- Cash Handling Accuracy
- Attention to Detail Focus
- Store Cleanliness Maintenance
Accomplishments
- Achieved 100+ membership sales within a month by completing tours of the location with accuracy and efficiency.
- Supervised team of 3 staff members
- Successfully completed over 2000 lifetime delivers with Doordash
- Graduated High School 6 months early
Timeline
Store Associate
RaceTrac
09.2023 - Current
Front Desk Sales Associate
Workout Anytime
07.2022 - 09.2023
Food Runner/Kitchen Expeditor
2nd Street Bistro
06.2021 - 08.2022
Grocery Bagger/Cashier
Publix
11.2019 - 02.2021
High School Diploma -
Fort Pierce Central High School