MAX RITSCHDORFF
Elmhurst,IL
Summary
- Efficient professional with 5 years of experience and a proven knowledge of customer needs assessment, customer retention and direct mail marketing.
- Efficient professional with 5 years of experience and a proven knowledge of customer needs assessment, customer retention and direct mail marketing.
- Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
- Experienced in leveraging CRM and sales automation tools to identify, qualify, and build relationships with prospective customers. Proven track record of meeting and exceeding sales targets and building an extensive network of clients.
Overview
15
15
years of professional experience
Work History
Inside Sales
Haleon
09.2024 - Current
- Acted as inside sales representative through cold calling and pursuing qualified leads.
- Collaborated with team members to optimize all sales strategies and maximize team success.
- Used SalesForce to handle current portfolio and prospective leads.
BUSINESS DEVELOPMENT REPRESENTATIVE
eDynamic Learning
05.2023 - Current
- Collaborated with marketing team members to develop high-impact content for emails, brochures, webpages, and other promotional materials
- Created and maintained customer relationships through proactive outreach activities, such as cold-calling and email campaigns
- Conducted thorough research on target industries to identify potential customers' needs, interests, and preferences
- Analyzed customer feedback data to inform product development decisions and adjust messaging accordingly
4TH GRADE CLASSROOM TEACHER
River Grove School
02.2018 - Current
- Lead classroom discussion, teaching students subjects and morals
- Worked successfully in a strong diverse school setting that set up students and other staff members for success
- Joined school teams such as Hospitality, BAT team and Running Club Ambassador
- Helped pilot new curriculum to provide feedback before district purchases
- Maintained accurate and complete student records as required by laws, district policies and administrative regulations
- Collaborated with faculty members to evaluate and improve curriculum
SALES ENABLEMENT ASSOCIATE
McGraw Hill
12.2022 - 04.2023
- Demonstrated ability to handle customer inquiries and complaints in a professional manner
- Resolved customer issues effectively using problem-solving techniques
- Order entry of varying amounts, for textbooks and online learning components while updating customers on lead times
INSIDE SALES COORDINATOR
Dukane Corporation
07.2010 - 07.2015
- Engaged in sales, inventory-taking, reconciling cash receipts and performing specific services
- Attended company meetings to exchange product information and coordinate work activities with other departments
- Provided staff with assistance in performing difficult and complicated duties
- Kept records pertaining to purchases, sales and requisitions
- Analyzed details of sales territories to assess growth potential and to set quotas
Education
ASSOCIATE IN SCIENCE (A.S.) -
Waubonsee Community College
Sugar Groove, ILBACHELOR OF ARTS (B.S.) - EDUCATION
Aurora University
Aurora, IL05.2018
Skills
- Online Databases
- Outreach Initiatives
- Excellent Verbal Communication Skills
- Cold Calling
- Customer Service
- Salesforce CRM
- Client Rapport-Building
- Positive Interactions
- Multimedia Instruction
- Expectation Management
- Policy Management
- Materials Sourcing
Timeline
Inside Sales
Haleon
09.2024 - Current
BUSINESS DEVELOPMENT REPRESENTATIVE
eDynamic Learning
05.2023 - Current
SALES ENABLEMENT ASSOCIATE
McGraw Hill
12.2022 - 04.2023
4TH GRADE CLASSROOM TEACHER
River Grove School
02.2018 - Current
INSIDE SALES COORDINATOR
Dukane Corporation
07.2010 - 07.2015
ASSOCIATE IN SCIENCE (A.S.) -
Waubonsee Community College
BACHELOR OF ARTS (B.S.) - EDUCATION
Aurora University