Max Shure
Evanston,IL
Summary
13 years at Ocelot. Four different roles. Four CEOS. Five Sales leaders. Quantifiable success through it all.
- 50%- Personally accounted for 50% of all Ocelot ARR from 2019-2023
- 117MM- Instrumental in helping Ocelot raise $117M in private equity with the sale of AI SAAS platform in Higher Ed.
- 96% - Forged strong relationships that helped achieve 96% client retention year over year.
- 60/40 - 40% new logos / 60% existing clients
Overview
16
16
years of professional experience
Work History
Senior VP Sales, Strategic Accounts
Ocelot
01.2022 - Current
- Responsible for sharing Ocelot's vision as well as growing existing client relationships in a quickly evolving AI student engagement world.
- Ensured over 96% client retention year over year by understanding client success metrics, listening to clients, and aligning value and cost
- Accounted for 40% of total Ocelot ARR in this role
SVP Sales
Ocelot
01.2019 - 01.2022
- Responsible for New Logo and Existing Logo sales across the United States.
- Personally accounted for 60% of all Ocelot ARR during these 3 years.
- Instrumental in creating a vision and process for selling a new AI higher education chatbot in an unproven market.
- Responsible for discovery, demo, post-demo follow up, pricing, proposals and closing of deals.
Director, Client Services
Financial Aid TV ( Now Ocelot)
01.2014 - 01.2019
- Improved existing processes, allowing the company to remain ahead of the technology curve and help support continuous growth.
- Enhanced customer satisfaction by implementing user-centric design principles in product development processes.
- Established robust vendor relationships to ensure high-quality products and timely delivery.
- Improved overall company performance by identifying opportunities for growth and leading cross-functional teams to execute on a single vision.
Director, Client Services
Financial Aid TV ( Now Ocelot)
08.2010 - 01.2014
- Developed strong relationships with key clients, resulting in long-term partnerships and increased revenue.
- Responsible for over 96% client retention year over year.
- Implemented data-driven decision making processes, improving the efficiency and effectiveness of client service operations.
- Collaborated with internal departments to develop integrated solutions for complex client challenges, resulting in successful project completion and satisfied clients.
Director, Client Services
Marker Seven
04.2008 - 07.2010
- Drove year over year attainment of revenue and profit goals, earning quarterly bonuses for exceptional work ethic and results.
- Redefined company’s internal best practices and led the process of creating company-wide experiences across people, processes, and technology to amplify smooth sales operations.
- Performed account planning for assigned accounts, coordinated with pre-sales and other resources to ensure strategic alignment for effective positioning of solutions within accounts.
- Created best-in-class customer experiences through collaborative, data-driven, and creative problem solving approach to sales enablement.
Education
Bachelor of Arts - Philsophy
Denison University
Granville, OH05.1993
Skills
Storytelling
Finding common ground
Compromise
Innovation
Overcoming Hurdles
Creativity
Timeline
Senior VP Sales, Strategic Accounts
Ocelot
01.2022 - Current
SVP Sales
Ocelot
01.2019 - 01.2022
Director, Client Services
Financial Aid TV ( Now Ocelot)
01.2014 - 01.2019
Director, Client Services
Financial Aid TV ( Now Ocelot)
08.2010 - 01.2014
Director, Client Services
Marker Seven
04.2008 - 07.2010
Bachelor of Arts - Philsophy
Denison University
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