Max Singh
Concord,USA
Summary
Dynamic Operations Manager with over 16 years of expertise in production management and quality control, focused on driving process improvements and enhancing efficiency in high-volume manufacturing environments. Committed to fostering a culture of innovation and continuous improvement, with a focus on leading transformative initiatives that significantly boost operational performance. Proven ability to develop and implement effective process enhancements while cultivating a collaborative environment aligned with organizational goals. Recognized as a reliable team player, adept at strategic planning and operational efficiency, consistently achieving targeted results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
OPERATIONS MANAGER (Airline Catering)
LSG Sky Chefs
01.2023 - 05.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed team of 50+ production associates, overseeing productive production processes and meeting all deadlines.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented quality control systems to boost overall product consistency and reliability.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
PRODUCTION SUPERVISOR (Model-Y, Model-X & Model-S)
Tesla Inc.
05.2020 - 10.2022
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Managed team of 25+ production associates, overseeing productive production processes and meeting all deadlines.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Managed internal operational standards and productivity targets.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
- Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
- Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
RESTAURANT MANAGER (Best in East Bay Indian Food)
SWAD Indian Cuisine
01.2019 - 05.2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
PRODUCTION SUPERVISOR (CFL, Led & Tungsten filament)
Philips Electronics India Ltd.
10.2009 - 01.2017
- Managed team of 40+ production associates, overseeing productive production processes and meeting all deadlines.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Managed daily production schedules to meet challenging deadlines, adjusting workflows as necessary.
- Streamlined production processes to enhance efficiency, implementing innovative scheduling techniques.
- Collaborated with R&D to pilot new products, seamlessly integrating innovations into production lines.
- Coordinated with cross-functional teams to ensure timely delivery of products, optimizing supply chain operations.
Education
Associate’s DEGREE (3 years) - IN INSTRUMENTAL TECHNOLOGY
Indo-Swiss Training Center
07.2008
PROJECT MANAGEMENT CERTIFICATION COURSE -
Calbright College
07.2025
Skills
- Analytical problem-solving
- Collaborative team management
- Operational efficiency
- Service excellence
- Inventory tracking
- Regulatory compliance management
- Effective project execution
- Operational streamlining
- KPI monitoring and reporting
- Effective stakeholder engagement
- Data-driven decision making
- Operational improvement methods
- Expense management
Certification
Lean Six Sigma Green Belt
Council For Six Sigma Certification
Certification Number: FCHDtzZZi2 July,2025
10+ years of experience in Lean Six Sigma Methodology implementation across various industries to improve manufacturing process. Experience with VSM, CI, Root cause analysis tools, DMAIC/DMAIV,5S and various other Lean
Manufacturing tools.
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