Matthew Tewksbury
Covington,GA
Summary
Through my education and experience, I always look for ways to improve my skillset as well as the person I am pursuing to become in the future. I view life as a big learning experience because I will never have all the answers and I always want to learn from others as well as teaching people information I know. I always act as a servant to others to help benefit themselves in their life as gratitude holds the most value to me personally. Iron sharpens iron, and I want to be around hungry, hard-working people to reach a common goal.
Overview
3
3
years of professional experience
Work History
CSR
Goodman Manufacturing Company
08.2023 - Current
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Strive to find the best solutions for our customers with needed products to help solve their problems.
Sales Representative
Win Academy
10.2022 - 07.2023
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Maintained current knowledge of evolving changes in marketplace.
- Communicating with leads on how we can help them develop another source of income that will benefit them in the future.
- Developed and implemented sales strategies to increase profits.
- Set and achieved company defined sales goals.
SDR
Pompa Program
02.2023 - 04.2023
- Inbound/Outbound communication in order to truly change someone's life for their well-being.
- As an SDR, I was required to sell a test kit in order to schedule an appointment with the advisors to read the body and find what was going to benefit the client to getting their health back.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Worked with a great team that focused on the client's goal while money became a byproduct of our results.
SDR/Sales Representative
Odin Energy
04.2022 - 02.2023
- Generated leads into appointments for ten sales representatives across four markets at a time.
- Quoted prices, credit terms and other bid specifications.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Monitored service after sale and implemented quick and effective problem resolutions.
Project Manager/Sales Representative
Armour Contracting
09.2021 - 04.2022
- Met existing customers to review current services and expand sales opportunities.
- Achieved or exceeded company-defined sales quotas.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Skills
- Planning and Coordination
- Data Entry
- Self-Motivated
- Problem-Solving
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Flexible and Adaptable
Accomplishments
- Graduated with honors in college.
- Achieved over $400k in revenue in one month as the only SDR through effectively helping with scheduling our closers for appointments. I worked as the only SDR to help generate sales for one company.
- Seven years of wrestling experience and Captain my Senior year.
- Sales Development Representative and Customer Service Representative experience.
Timeline
CSR
Goodman Manufacturing Company
08.2023 - Current
SDR
Pompa Program
02.2023 - 04.2023
Sales Representative
Win Academy
10.2022 - 07.2023
SDR/Sales Representative
Odin Energy
04.2022 - 02.2023
Project Manager/Sales Representative
Armour Contracting
09.2021 - 04.2022
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