Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Maxwell Thrower

Orlando,FL

Summary

Diligent and security-focused professional with over six years of extensive experience in crowd monitoring, personnel, and premises protection. Demonstrated expertise in responding to various situations, including criminal acts and emergencies such as fires and medical incidents. Consistently maintains a high level of alertness, attentiveness, and vigilance. Possesses a proven track record of completing detailed reports on incidents, including those related to documentation of vehicle accidents, trespasses, and on-the-job injuries. Dependable, reliable professional who always operates with honesty and integrity. Proficient in utilizing Microsoft Office to update employee and vehicle information. Proactively anticipates potential issues and intervenes effectively with a keen eye for detail.

Overview

8
8
years of professional experience

Work History

Plain Clothes Operative

Walt Disney Company
01.2023 - Current
  • Performed behavior assessments on guests.
  • Scanned crowds conducting constant surveillance.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Collaborated with cast members and other security personnel to resolve conflicts.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Reviewed camera and system footage and alerted proper respondents regarding discrepancies.
  • Moved throughout facility and among guests to remain aware of developing security situations.
  • Communicated with leaders about the needs of the team.

Security Host

Walt Disney World
08.2021 - 01.2023
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Checked identification of persons entering and exiting property to eliminate unauthorized visitors.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Worked outdoors for long periods of time.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Scan crowds conducting constant surveillance.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Operated a security vehicle conducting surveillance on property.

Security Professional

Allied Universal Security Services
12.2020 - 08.2021

Responsibilities included maintaining safety security of our client's property and personnel. Tasked with learning site-specific policies and procedures, notifying police of any crimes committed, and implementing emergency response activities as appropriate, while providing superior customer service.

  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored video surveillance feed and system alerts for suspicious activity.
  • Supervised grounds, employee entrances and exits and security officers on duty.

Security Professional

Woodstock Sterile Solutions
12.2020 - 08.2021

Responsibilities include maintaining safety and security of our client's property and personnel. Basic security procedures included camera checks on CCTV systems, conducting interior and exterior foot patrols, checking badges as employees reported for duty, notifying police of any crimes committed, and monitoring for potential hazards.

  • Used Microsoft Office to update employee and vehicle information.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident reports to successfully document incidents.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.

Manager

Shawn's
01.2019 - 08.2021
  • Assisted in scheduling employees for various shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Maintained a welcoming and inclusive environment for employees and customers.
  • Trained new employees on proper protocols and customer service standards.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Maintained professional, organized, and safe environment for employees and patrons

Security Supervisor

Concert Safety Corps
10.2019 - 04.2020
  • Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
  • Monitored property and investigated any areas of suspicion.
  • Built relationships with team members and local law enforcement
  • Patrolled crowded parking lots during tailgates, checked bags, and enforced university rules and regulations
  • Lead teams of 2-3 security personnel during shift.
  • Assessed ongoing risk factors and suggested improvements to senior management.

Security Guard

Raging Waves Waterpark
01.2016 - 01.2019

Responsibilities include conducting patrols throughout the park during both day and night shifts, checking bags at the main entrance, enforcing company rules/ regulations, solving disputes among guests, and notifying the police of any crimes committed.

  • Monitored large crowds on a daily basis.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Interacted assertively but non-confrontationally with all levels of personnel and general public.
  • Worked outdoors for long periods of time r
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Assisted in handling cleaning chemicals and supplies

Education

MBA - Business

Purdue University Global
West Lafayette, IN
12.2025

Bachelor's degree - Criminal Justice

Western Illinois University
Macomb, IL
05.2021

Skills

    • Certified Rescue Scuba Diver
    • IS-100, 200, 700, and 800 FEMA Certifications
    • CPR Certified
    • First Aid Training
    • Detail-Oriented
    • Familiarity with Microsoft Office
      • Report Writing
      • Adaptable and Flexible
      • Class D security License
      • CCTV Monitoring
      • Verbal and Written Communication
      • De-escalation Techniques

Additional Information

  • Certificate for completing a Hostile Surveillance Detection course taught by the Department of Homeland Security.


  • Certificate for completing an 8-week student police academy at Kishwaukee Education Consortium (KEC).
  • Certificate of Merit for competing in a criminal justice competition at the Annual State Leadership Conference and Skills USA Championships held in Springfield, Illinois on April 27-29, 2017.
  • Student of the Month certificate for achievements and accomplishments at KEC.
  • Awarded certificate/elected into membership (by the National Technical Honor Society) at KEC.
  • Certificate of academic excellence 2019-2020 Western Illinois University, Certificate of academic excellence 3/16/2021 Western Illinois University.

Timeline

Plain Clothes Operative

Walt Disney Company
01.2023 - Current

Security Host

Walt Disney World
08.2021 - 01.2023

Security Professional

Allied Universal Security Services
12.2020 - 08.2021

Security Professional

Woodstock Sterile Solutions
12.2020 - 08.2021

Security Supervisor

Concert Safety Corps
10.2019 - 04.2020

Manager

Shawn's
01.2019 - 08.2021

Security Guard

Raging Waves Waterpark
01.2016 - 01.2019

MBA - Business

Purdue University Global

Bachelor's degree - Criminal Justice

Western Illinois University
Maxwell Thrower