Summary
Overview
Work History
Education
Skills
Timeline
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Max Wolfe

Seaford

Summary

Proven Sales Manager at Moon Child Remedies. Adept in elevating customer satisfaction and boosting sales through exceptional leadership and customer service. Excelled in creating lasting client relationships and managing a team with positivity, and excellent communication. Prior, trained staff at Starbucks, enhancing service, quality and efficiency. Brings a solid grasp and understanding of what is required to manage a team, while also desiring to expand abilities as a manager and learn.

Overview

4
4
years of professional experience

Work History

Barista/ Barista Trainer

Starbuck Coffee
Wantagh, NY
04.2017 - 04.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote a fun and positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Effectively multitasked, while keeping a calm demeanor.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality food and beverages.

Reference

Wantagh Starbucks

(516) 781-1538

Education

Associate of Arts - Film And Media

Nassau Community College
Garden City, NY
05-2025

High School Diploma -

General Douglas MacArthur HS
Levittown, NY
06-2018

Skills

  • Effective at managing others through positive reinforcement
  • Can complete tasks both effectively and efficiently, while leading a team
  • Excellent time management
  • Has prior management experience
  • Always sets goals, and am always looking to improve performance
  • Is punctual and attendant
  • Is an excellent communicator with both coworkers and customers
  • Has an excellent customer service record
  • Works well under pressure
  • Good at engaging others

Timeline

Barista/ Barista Trainer

Starbuck Coffee
04.2017 - 04.2021

Associate of Arts - Film And Media

Nassau Community College

High School Diploma -

General Douglas MacArthur HS
Max Wolfe