Max Wolfe

• Opened and closed the store.
• Counted and handled money.
• Raised profits for the business through my performance in sales.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained a professional, organized, and safe environment for employees and patrons.
• Enhanced client satisfaction by going above and beyond ensuring all client's needs were met.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Developed and maintained relationships with clients and coworkers over a period of years.
• Created countless returning clients through exceptional customer service.
• I have helped countless clients find items that they love and are satisfied with, which has created a positive reputation for both myself and the business.
• Built long-lasting client relationships through excellent customer service.
• Brought in new clients by identifying their needs and going the extra mile.

Reference

Dawn Cartolano- Owner

Phone: (516) 729- 9493

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote a fun and positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Effectively multitasked, while keeping a calm demeanor.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Cleaned counters, machines, utensils, and seating areas daily.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality food and beverages.

Reference

Wantagh Starbucks

(516) 781-1538