I was responsible for managing multiple activity groups, including escape rooms, laser tag, and axe throwing. My duties included overseeing the upkeep of the building, as well as running the front desk. For escape rooms, I would explain the rules to customers, monitor their progress via security cameras, and assist as needed. After each group completed their experience, I would help them exit, reset the room efficiently, and prepare for the next group. Sometimes, I managed multiple escape rooms simultaneously.
In laser tag, I would oversee groups of about 20 people, explain the game rules, and ensure safety while monitoring the arena for any technical issues. After each session, I would clean and reset the equipment and prepare for the next group. For axe throwing, I would provide safety instructions, assist participants in getting started, and supervise them to ensure proper technique and safety. Afterward, I would reset and begin the next session. Additionally, I ran the front desk, where l handled phone calls, booked and canceled appointments, answered customer questions, checked in participants, and processed transactions. Finally, I maintained cleanliness throughout the facility, ensuring all equipment was regularly updated and properly sanitized.