Max Zimmer
Stanhope,NJ
Summary
Detail-oriented Pharmacy Technician with 4 years of experience in accurately filling prescriptions and enhancing customer relationships within high-pressure environments. Expertise in medical terminology and electronic health records (EHR) management, complemented by 3 years as an Emergency Medicine Scribe, ensuring adherence to regulatory guidelines regarding fraud, waste, and abuse. Proven collaborator with healthcare teams to drive operational efficiency and improve patient care outcomes.
Overview
8
8
years of professional experience
Work History
ER Medical Scribe
Envision Physician Services
Hackettstown, NJ
08.2021 - Current
- Maintained HIPAA compliance at all times while handling confidential patient information.
- Ensured that medical records were up-to-date with current treatments and medications prescribed by doctors.
- Interpreted medical terminology and pharmacological information to translate information into coding system.
- Responded to inquiries from physicians regarding missing or incomplete data entry.
- Assisted in coding diagnoses and procedures to streamline billing processes.
- Transcribed audio recordings of medical consultations into comprehensive written documents.
- Evaluated charts, documents and orders and made timely corrections.
- Prioritized and managed multiple tasks simultaneously in a high-pressure environment.
- Prepared and sent patient documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Performed general clerical tasks such as faxing documents and photocopying records.
- Assisted with filing paperwork related to patient care.
- Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
- Conducted thorough research on medical terminology to ensure accuracy in documentation.
- Assisted physicians during patient visits by taking detailed notes on interactions and treatment plans.
- Captured and transcribed medical record documentation with electronic medical record applications.
- Accurately documented patient histories, physical examinations, and diagnoses in medical records.
- Reviewed charts for accuracy prior to submission.
- Utilized various EMR systems with proficiency, adapting to new technologies as required.
- Answered phones, responded to voicemails, and sent emails on behalf of the healthcare provider when necessary.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Followed clinicians throughout shift in high-volume, busy environments.
- Transcribed orders from physicians accurately and quickly.
Pharmacy Technician
Shoprite Pharmacy
Stanhope, NJ
04.2017 - 08.2021
- Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
- Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
- Communicated with insurance companies for billing purposes..
- Communicated with insurance companies for billing purposes.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
- Supported pharmacist in preparing [Number] prescriptions daily.
- Cross-promoted supplement and nutritional products to maximize add-on sales.
- Interpreted and processed medication orders under supervision of pharmacist.
- Transmitted daily bulk orders to maintain inventory levels.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Prepared prescription transfers to other pharmacies.
- Efficiently responded to voicemails from healthcare providers and customers.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
- Handled over 150-300 daily prescription fills on average depending on the influx of customers due to emergencies.
Education
Associate of Science - Pre-Medicine
County College Of Morris
Randolph Township, NJ06.2019
Bachelor of Science - Pre-Medicine
William Paterson University of New Jersey
Wayne, NJSkills
- Stocking shelves
- Drug inventory control
- Pharmacy operations
- Aseptic techniques
- Preparing bulk medications
- Point of sale systems proficiency
- Troubleshooting malfunctioning equipment
- Proper labeling procedures
- Time management
- Insurance Verification
- Resolving customer issues
- Labeling prescriptions
- Supporting pharmacy operations
- Problem-solving skills
- FDA compliance
- Insurance billing
- Workflow Optimization
- Quality assurance and control
- Electronic health records management
- Strong communication skills
- Workflow improvements
- Data entry experience
- Medical abbreviations
- Information gathering techniques
- Medical billing
- Chart organization
- Detail-oriented approach
- Data entry expertise
- Documentation
- Clinical support
- Medical terminology proficiency
- Medical transcription
- Computer literacy proficiency
- Critical thinking
- Data entry efficiency
- Patient history taking
- Professionalism and ethics
- HIPAA compliance
- Time management aptitude
- Patient charting expertise
- Anatomy and physiology
- Documentation skills
References
Dr. David Cuthbert: Phone number: 201-341-9355 Email: david.cuthbert@envisionhealth.com
Dr. Gina Kula : Phone number: 973-615-9092 Email: Gina.zichella@yahoo.com
Timeline
ER Medical Scribe
Envision Physician Services
08.2021 - Current
Pharmacy Technician
Shoprite Pharmacy
04.2017 - 08.2021
Associate of Science - Pre-Medicine
County College Of Morris
Bachelor of Science - Pre-Medicine
William Paterson University of New Jersey
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