Maxamus Siackasorn
Walnut Creek,CA
Summary
Dedicated Mental Health Technician with impressive mental health expertise and medical care certification. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
6
6
years of professional experience
Work History
Cashier
Gottsroadside
06.2023 - 03.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Mental Health Technician
Department Of Defense Air Force
12.2019 - 03.2023
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Took and monitored vital signs, administered medications and managed patient behavior.
- Counseled and mentored clients on substance use and life choices.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Sales Associate
Gap
08.2019 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Team Member
Burger King
06.2018 - 02.2019
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Resolved issues quickly to maintain productivity goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Continuously checked products for quality assurance according to strict guidelines.
Education
High School Diploma -
Las Lomas High School
Walnut Creek, CA06.2019
Skills
- Patient Assessments
- Care Plan Development
- Recreational Activity Planning
- Crisis Resolution
- Mental Health Support
- Maintaining Safety Standards
- Care Coordination
- Administrative Support
- Team Meetings
- Patient Referral
- Excellent Customer Service Skills
- Intake Assessment
Timeline
Cashier
Gottsroadside
06.2023 - 03.2024
Mental Health Technician
Department Of Defense Air Force
12.2019 - 03.2023
Sales Associate
Gap
08.2019 - 11.2019
Team Member
Burger King
06.2018 - 02.2019
High School Diploma -
Las Lomas High School