Maxi Williams
Hammond,LA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable person offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking lots with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Reliable employee seeking Bartending position. Offering excellent communication and good judgment. Reliable associate offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in many types areas and flexible with changing business needs. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure bartending position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
The Home Depot Inc
11.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
CAP 1 Associate
Walmart
01.2020 - 02.2022
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Counted supplies in stock room and posted totals to inventory records using RF scanner.
- Checked accuracy of rejected product at reject points in designated areas using computer terminal and scanner.
- Collected and properly disposed of bundle ties and other packing materials for safety.
- Stocked designated items on shelves, end caps and displays.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked shelves to match planogram images and instructions.
- Kept work areas neat, clean and free from debris.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
Cashier
It's Fashion
07.2019 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and got a credit card.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Lifted up to 25 lb
Sales Associate
Dollar General
04.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT12.2028
GED -
Southwest Mississippi Community College
Summit, MS01.2020
Skills
- Returns Processing
- Product Recommendations
- Payment Processing
- Cash Handling
- POS Systems
- Cash Register Operation
- Product Restocking
- ID Verification
- Customer Service
- Customer Assistance
- Payment Collection
- Drawer Balancing
- Retail Merchandising
- Refunds and Exchanges
- Inventory Management
- Spirit, Wine, and Beer Expertise
- Point-Of-Sale System Operation
- Cash Drawer Balancing
- Cash Handling and Management
- Order Packaging
- Sales Expertise
- Product Knowledge
- Cash Management
- Daily Reporting
- Identification Checks
- Point of Sale Operation
- Liquor Regulations and Compliance
- Merchandise Restocking
- Liquor Law Compliance
- Loyalty Program Promotion
- Time Management Skills
- Cleaning and Sanitizing
- Complex Problem-Solving
- Cash Handling Expertise
- Adaptability and Flexibility
- Problem Solving Abilities
- Work Ethic and Integrity
- Customer Service Excellence
- Attention to Detail
- Interpersonal Skills
- Inventory Stocking
- Return and Exchange Processing
- Team Collaboration
- Social Perception
- Credits and Refunds
Certification
- Louisiana Responsible Serving of Alcohol
Timeline
Cashier
The Home Depot Inc
11.2022 - Current
CAP 1 Associate
Walmart
01.2020 - 02.2022
Cashier
It's Fashion
07.2019 - 10.2019
Sales Associate
Dollar General
04.2018 - 01.2019
Bachelor of Science - Business Administration And Management
Western Governors University
GED -
Southwest Mississippi Community College
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