Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Maxim Taylor

South Elgin,IL

Summary

Dynamic sales professional with a proven track record at Menards, excelling in upselling and cross-selling. Skilled in effective communication and conflict resolution, I consistently enhance customer satisfaction and drive sales growth. My teamwork and time management abilities contribute to achieving store objectives and delivering exceptional service in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Menards
Normal , IL
10.2024 - Current
  • Provided knowledgeable recommendations to assist customers in locating products based on project needs.
  • Identified upselling opportunities for complementary items and upgrades.
  • Maintained comprehensive knowledge of products to create accurate solutions.
  • Assisted customers with writing and submitting yard orders.

Sales/Customer Service Technician

Discount Tire
Saint Charles, IL
06.2023 - 08.2024
  • Provided high-quality customer service by greeting customers and clarifying service offerings.
  • Communicated technical findings in straightforward language to establish customer trust.
  • Promoted additional products and services, achieving consistent upsell performance and enhanced store sales.
  • Worked collaboratively with a fast-paced team to service vehicles quickly and safely

Customer Service Cashier

Louie Angelos
South Elgin, IL
06.2019 - 05.2023
  • Delivered fast, friendly service by processing customer orders accurately in person and via phone.
  • Operated POS systems to manage transactions, split checks, and accommodate special orders with precision.
  • Trained and mentored new team members on POS operations, customer service, and sales objectives.
  • Resolved customer concerns promptly while maintaining professionalism.

Education

Bachelor of Science - Finance

Illinois State University
Normal, IL
05-2025

Skills

  • Teamwork
  • Time management
  • Upselling and cross selling
  • Customer Service
  • Conflict resolution
  • Sales strategies

Certification

  • Microsoft Excel Certification (Wall Street Prep)

Affiliations

  • ISSF (Illinois State Students in Finance) General Member

Timeline

Sales Associate

Menards
10.2024 - Current

Sales/Customer Service Technician

Discount Tire
06.2023 - 08.2024

Customer Service Cashier

Louie Angelos
06.2019 - 05.2023

Bachelor of Science - Finance

Illinois State University

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