Maxime Patron
Chula Vista,CA
Summary
Friendly and reliable sales associate offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Being fluent in both English and Spanish will allow communication with a variety of clientele.
Overview
4
4
years of professional experience
Work History
Body Sculpting Specialist
Body Sculpting Chula Vista & Spa
08.2021 - 01.2022
- Handled customer reception and provided information about body sculpting.
- Communicated services and appointment availability.
- Communicated and documented any possible client health issues or specific needs.
- Made recommendations to customers on services.
- Maintained optimal performance by keeping updated on new techniques and equipment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Station Chef/Cashier
Wingstop
03.2021 - 08.2021
- Assisted customers with their transactions, handling phone calls/orders, online orders
- Kept stations organized/restocked
- Planned and directed high-volume food preparation in fast-paced environment.
- Acted as head chef when required to maintain continuity of service and quality.
Cashier
Wings Empire
06.2020 - 02.2021
- Handled incoming customer phone calls/orders
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Processed online orders and reported discrepancies.
- Kept updated on restaurant inventory/restaurant policies.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
Barista
Starbucks
10.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Boosted team morale and efficiency with regular training sessions on new coffee preparation techniques.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Options Secondary School
Chula Vista, CA06.2020
Proof of Training - Esthetician
Jasmine Beauty School, 5911
San Diego, CA01.2022
Skills
- Communication
- Bilingual
- Customer Satisfaction
- Reading Comprehension
- Active Listening
- Complex Problem-Solving
- Service Calls
- Inventory Stocking
- Cash Register Operation
- Cash Drawer Management
- Google suite
- Scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
10.2022 - Current
Body Sculpting Specialist
Body Sculpting Chula Vista & Spa
08.2021 - 01.2022
Station Chef/Cashier
Wingstop
03.2021 - 08.2021
Cashier
Wings Empire
06.2020 - 02.2021
High School Diploma -
Options Secondary School
Proof of Training - Esthetician
Jasmine Beauty School, 5911
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