Maximilian Rodriguez
Dallas,TX
Summary
Adept at multitasking and exceptional customer service, excelled at Blue Goose Cantina by enhancing guest experiences and increasing sales through upselling techniques. Skilled in POS operation and cash handling, team-player attitude, and hospitality expertise consistently fostered positive customer relationships and efficient team workflows.
Overview
6
6
years of professional experience
Work History
Server
Blue Goose Cantina
2023.03 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Crew Member
JuiceLand
2021.10 - 2022.01
- Worked front counter and other areas.
- Took orders, prepared smoothies, prepped fruit, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from the management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Became familiar with the menu to answer questions and make suggestions.
PT Clerk
QuikTrip
2020.02 - 2021.10
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Ensured consistent food quality through strict adherence to recipes and presentation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Carhop/Fast Food Crew Member
Sonic Corp
2018.10 - 2019.12
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Operated headset communication system to take orders quickly and accurately from customers.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
Team Member
Six Flags Over Texas
2018.01 - 2018.06
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained a productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payments for order totals.
- Worked with different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints politely and professionally.
Education
High School Diploma -
Crosswinds Accelerated High School
Grand Prairie05.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Hospitality service expertise
- Safe Food Handling
- Point of sale operation
- Guest Engagement
- Team Player
- Warm and Friendly
Timeline
Server
Blue Goose Cantina
2023.03 - Current
Crew Member
JuiceLand
2021.10 - 2022.01
PT Clerk
QuikTrip
2020.02 - 2021.10
Carhop/Fast Food Crew Member
Sonic Corp
2018.10 - 2019.12
Team Member
Six Flags Over Texas
2018.01 - 2018.06
High School Diploma -
Crosswinds Accelerated High School
Similar Profiles
Sydney ElderSydney Elder
Bartender at Blue Goose CantinaBartender at Blue Goose Cantina
James HurstJames Hurst
Restaurant Team Member at Blue Goose CantinaRestaurant Team Member at Blue Goose Cantina
Madison BezpalkoMadison Bezpalko
Server/Bartender at Blue Goose CantinaServer/Bartender at Blue Goose Cantina