Maximiliano Marquez Munoz

McDonald's

Long Beach, CA

07.2022 - Current

Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Assisted other team members to achieve goals.
Trained new team members on procedures, customer service, and sales techniques.
Became familiar with products to answer questions and make suggestions.
Operated cash register to ring up final bill and process various forms of payment.
Packaged menu items into bags or trays and placed drink orders into carriers.
Stocked shelves to organize aisles in assigned department.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Accurately operated cash register to process customer payments.
Prepared products following restaurant, health, and safety standards and procedures.
Skilled at working independently and collaboratively in team environments
Self-motivated, with strong sense of personal responsibility
Proven ability to learn quickly and adapt to new situations
Worked effectively in fast-paced environments
Demonstrated respect, friendliness and willingness to help wherever needed